TY - JOUR
T1 - Enterprise Social Media
T2 - Ethnographic Research on Communication in Entrepreneurial Teams
AU - Khajeheian, Datis
PY - 2018/1/1
Y1 - 2018/1/1
N2 - This article reports an ethnographic research on effect of enterprise social media on communication of members in entrepreneurial teams. The researcher acted as an entrepreneur and as a team member in two entrepreneurial projects to observe the communication of team members within the enterprise social media. In addition to observation, he conducted some interviews with team members to collect supplementary data. A theoretical framework developed from an array of three metaphors: leaky pipe, echo chamber and social lubricant, and four organizational learning processes: social capital, boundary work, attention allocation and social analytics. By the interpretation of the collected data, a new metaphor of “living room” was proposed. This metaphor suggests that enterprise social media provide a space for interaction of internal-external people similar to what home members and guests do in a living room (public conversations), as well as possibility of conversation corners (private conversations).
AB - This article reports an ethnographic research on effect of enterprise social media on communication of members in entrepreneurial teams. The researcher acted as an entrepreneur and as a team member in two entrepreneurial projects to observe the communication of team members within the enterprise social media. In addition to observation, he conducted some interviews with team members to collect supplementary data. A theoretical framework developed from an array of three metaphors: leaky pipe, echo chamber and social lubricant, and four organizational learning processes: social capital, boundary work, attention allocation and social analytics. By the interpretation of the collected data, a new metaphor of “living room” was proposed. This metaphor suggests that enterprise social media provide a space for interaction of internal-external people similar to what home members and guests do in a living room (public conversations), as well as possibility of conversation corners (private conversations).
KW - Enterprise Social Media
KW - Entrepreneurial Teams
KW - Mediated Communication
KW - Organizational Communication
KW - Organizational Culture
UR - http://www.scopus.com/inward/record.url?scp=85047906477&partnerID=8YFLogxK
U2 - 10.4018/IJESMA.2018010103
DO - 10.4018/IJESMA.2018010103
M3 - Journal article
SN - 1941-627X
VL - 10
SP - 34
EP - 46
JO - International Journal of e-Services and Mobile Applications
JF - International Journal of e-Services and Mobile Applications
IS - 1
ER -