Establishing a business process reference model for Universities

Publikation: Forskning - peer reviewKonferenceartikel i tidsskrift

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Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique
challenges. This paper will propose establishing a business process reference framework. The benefit to the users would
be a better understanding of the system landscape, business process enablement, collection of performance data and
systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR
(Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology
Infrastructure Library) have gained popularity among organizations in both the private and public sectors. We speculate
that this success can be replicated in a university setting. Furthermore the paper will outline how the research group
suggests moving ahead with the research which will lead to a reference model.
OriginalsprogEngelsk
BogserieProcedia Technology
Udgivelsesdato2012
Vol/bind5
Sider635-642
ISSN2212-0173
DOI
StatusUdgivet

Konference

KonferenceCENTERIS 2012 : Conference on ENTERprise Information Systems
LandPortugal
ByAlgarve
Periode03/10/1205/10/12

ID: 74050428