Capacity Building and Evaluation

Organisation profile

Leader of the Research Group: Professor Hanne Kathrine Krogstrup

Capacity Building and Evaluation (CABE) is a research group under the Department of Learning and Philosophy, located at Aalborg University.

The group delivers research based knowledge and knowledge products, which contribute to capacity building, evaluation and organisational development in public, private and voluntary organisations. The purpose of the research is to improve practice and contribute to development of organisations and institutions, while the research is being qualified through use in the practical world.


Theoretical focus areas

The research group work with following theoretical perspectives

Capacity Building is defined as; each action that contributes to improve individuals’, organisations’ or systems’ capacity used to achieve their individual goal.

Source: Jensen, J. B & Krogstrup, H. K. (red.) (2018): Capacity Building in the public sector

Evaluation is a systematical, retrospective evaluation of effects (outcome), performance (output) and processes (governance and content of resolution, together with administration of public organisations) in public policy, which are expected to play a role in the practical situations. 

Source: Krogstrup, H. K. (2016): Evalueringsmodeller. Hans Reitzels Forlag.   


Krogstrup unifies the two international concepts; co-creation and co-production in her theory:

In co-creation processes are ideas and input of users/citizens, voluntary and private organisations used for development of new innovative services or products.

In co-production citizens and, possibly, the civil society are involved in the planning and execution of  welfare benefits.  The concept is focused on the relationship between the citizen and the public employee, which must form a reciprocal collaboration with the purpose of creating better welfare.

Organisational learning is focused on all types of continuous learning in organisations and corporations with the purpose of developing knowledge and the ability to always be ahead in technological and societal development.

University – industry collaboration is the inter-organisational knowledge development between universities and companies, with the purpose of developing valuable solutions, products and research results.


Innovation is by OECD defined as “the implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organisational method in business practices, workplace organisation or external relations.” - The minimum requirement for these to be categorised as innovation is that ‘the implemented’ is new - or significantly improved - to/for the organisation and it’s current practice. This broad definition of innovation shows the different ares in where innovation can be created. OECD has created four core areas with more specific definitions: product innovation, process innovation, marketing innovation and organisational innovation.

Source: OECD, 2005, “The Measurement of Scientific and Technological Activities: Guidelines for Collecting and Interpreting Innovation Data: Oslo Manual, Third Edition” prepared by the Working Party of National Experts on Scientific and Technology Indicators, OECD, Paris, para. 146


Creativity is of great importance for co-creation/production and Capacity Building. Creativity is almost built-in in the approach, since creativity is about “the creating” side of the human being. It is the side artists use to create their works of art, but others use it in everyday situations to solve problems, think new thoughts, get new ideas and to ask curious questions. Creativity is about re-inventing existing ideas, so they adapt to the presents demands. Creativity is  particularly relevant for co-creation/production and Capacity Building, in the perspective of the human beings’ ability to imagine - we are able to imagine things in another way and use that imagination to create new ways of doing things.


User involvement is based on the involvement and influence of users.  Formalised involvement processes can be rules, written routines and procedures, where the user involvement on the contrary is conditioned  by e.g. participation in deciding the agenda, responsibility for facilitating, and for the user to act as an equal decision maker. User involvement is an expression for a proces, where the knowledge, competences and needs of the users are used to develop welfare benefits, products and/or political processes, while influencing  decision-making processes.

Areas where the theoretical perspectives are applied

Examples on different substantial areas where the research group’s theoretical perspectives are being applied: 

Education - Kindergardens, primary and lower secondary education, upper secondary education, higher educations.  

Social Fields - Elderly/disabled, social housing work, mentally disordered. 

Sound Cluster  



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