@article{04ef57c7c41f4820838ae189f3112e10,
title = "A business intelligence approach using web search tools and online data reduction techniques to examine the value of product-enabled services",
keywords = "Product-enabled services, Service value attributes, Principal component analysis, K-means clustering, Latent semantic analysis, Online textual data",
author = "Stoyan Tanev and Giacomo Liotta and Andrius Kleismantas",
year = "2015",
doi = "10.1016/j.eswa.2015.06.006",
language = "English",
volume = "42",
pages = "7582--7600",
journal = "Expert Systems with Applications",
issn = "0957-4174",
publisher = "Pergamon Press",
number = "21",
}