Eight attention points when evaluating large-scale public sector reforms

Morten Balle Hansen, Karen Nielsen Breidahl, Jan-Eric Furubo, Anne Hjørdis Halvorsen

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Abstract

This chapter analyses the challenges related to evaluations of large-scale public sector
reforms. It is based on a meta-evaluation of the evaluation of the reform of the
Norwegian Labour Market and Welfare Administration (the NAV-reform) in Norway,
which entailed both a significant reorganization of the central, regional and local
government and a social policy reform. Meta-evaluations assess the usefulness of one
or more evaluations and should not be confused with meta-analyses. The purpose of
this meta-evaluation was to identify general principles for organizing the evaluations
of large-scale public sector reforms.
Based on the analysis, eight crucial points of attention when evaluating large-scale
public sector reforms are elaborated. We discuss their reasons and argue that other
countries will face the same challenges and thus can learn from the experiences of
Norway.
Original languageEnglish
Title of host publicationHandbook of Social Policy Evaluation
Number of pages19
PublisherEdward Elgar Publishing
Publication date2017
Chapter23
ISBN (Print)978 1 78536 323 8
Publication statusPublished - 2017

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