This paper presents how the ICT infrastructure developed in the European ENCOURAGE project, centered around a message oriented middleware, enabled energy savings in buildings and households. The components of the middleware, as well as the supervisory control strategy, are overviewed, to support the presentation of the results and how they could be achieved. The main results are presented on three of the pilots of the project, a first one consisting of a single household, a second one of a residential neighborhood, and a third one in a university campus.