Endowing Spoken Language Dialogue System with Emotional Intelligence

Elisabeth André, Matthias Rehm, Wolfgang Minker, Dirk Buehler

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

74 Citations (Scopus)
209 Downloads (Pure)

Abstract

While most dialogue systems restrict themselves to the adjustment of the propositional contents, our work concentrates on the generation of stylistic variations in order to improve the user’s perception of the interaction. To accomplish this goal, our approach integrates a social theory of politeness with a cognitive theory of emotions. We propose a hierarchical selection process for politeness behaviors in order to enable the refinement of decisions in case additional context information becomes available.
Original languageEnglish
Title of host publicationAffective Dialogue Systems
Number of pages10
PublisherSpringer
Publication date2004
Pages178-187
Publication statusPublished - 2004

Keywords

  • Affective Computing
  • Dialogue Systems
  • Politeness

Fingerprint

Dive into the research topics of 'Endowing Spoken Language Dialogue System with Emotional Intelligence'. Together they form a unique fingerprint.

Cite this