Games and Platform Decisions

Platform is an ambiguous multidisciplinary concept. The philosophy behind it is easy to communicate and makes intuitively sense. However, the ease in communication does overshadow the high complexity when the concept is implemented. The practical industrial platform implementation challenge can be described as being a configuration problem with a high number of variables. These variables are different in nature; they have contradictory influence on the total performance, and, their importance change over time. Consequently, the specific platform decisions become highly complex and the consequences of these decisions can cause a high strategic risk. This paper describes and discusses the complexity of the platform decisions. We argue that new methods have to be introduced in order to create a comprehensive picture of the consequences of the platform decisions. One of the promising new methods is the application of on-line games in order to provide training for decision makers and in order to generate overview over the implications of platform decisions. However, games have to be placed in a context with other methods and we argue that a mixture of games, workshops, and simulations can provide improved support to the platform decision making.