How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents

Christian Madsen, Pernille Kræmmergaard

Research output: Contribution to journalJournal articleResearchpeer-review

Original languageEnglish
Article number7
JournalInternational Journal of Public Administration in the Digital Age
Volume3
Issue number4
Pages (from-to)95-110
Number of pages16
ISSN2334-4520
DOIs
Publication statusPublished - 2016

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