Training Sequences and their Effects on Task Performance and User Outcomes

Clive Carlton Sanford

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearch

Abstract

This article introduces the concept of information technology (IT) training sequencesand examines how sequencing of conceptual and procedural training impact IT task performance, user satisfaction and users' self-efficacy. Using assimilation theory, we develop four hypotheses related to training sequences. These hypotheses were then tested in a database design context using a quasi-experimental study involving student subjects. Empirical results demonstrate improved far-transfer andnear-transfer task performance and higher self-efficacy for subjects trained in the conceptual-procedural sequence vs. the reverse sequence, though user satisfaction was not significantly different between the two sequences. Implications for IT training research are discussed.

Original languageEnglish
Title of host publicationIntegrating Information & Communications Technologies Into the Classroom
EditorsLawrence Tomei
Number of pages22
Place of PublicationHershey, PA USA
PublisherIdea Group Publishing
Publication date2007
Pages111-132
ISBN (Print)1-59904-258-4
Publication statusPublished - 2007

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