Interpreting the marketisation of employment services in Great Britain and Denmark

Flemming Larsen, Sharon Wright

Research output: Contribution to journalJournal articleResearchpeer-review

23 Citations (Scopus)

Abstract

Marketization is an important component of international shifts in the governance of employment services. Despite contrasting underlying welfare systems and employment services of different scale and character, both Denmark and the UK were distinct from many other comparable countries in
contracting-out employment services in the late 1990s. We compare the starting positions and divergent trajectories of marketization; then assess the extent to which it delivered on its promises. We find that in neither case did contracting-out reduce bureaucracy; save money through innovation; realise user choice; prevent poor quality services; or increase efficiency/effectiveness
through better job outcomes. In the absence of the intended effects, we question why policymakers in such different socio-political contexts continued to support the marketization strategy. The explanation is found in combination with wider governance and policy shifts, which have contributed towards altering the governance mix to reposition key actors and interests in ways that would have
otherwise been contested.
Original languageEnglish
JournalJournal of European Social Policy
Volume24
Issue number5
Pages (from-to)455-469
Number of pages15
ISSN0958-9287
DOIs
Publication statusPublished - Dec 2014

Cite this