Abstract
This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding the answer to these two questions, the definition of BPI in academia and the relationships with other popular process-orientation activities in practice are reviewed, then a framework of comprehensive understanding of BPI is put forward, and thereafter the interactions between IT and BPI are explored. IT as a driver or a barrier in the process of BPI is discussed based on that in the end.
| Original language | English |
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| Title of host publication | CONFENIS 2013 |
| Number of pages | 16 |
| Publisher | Trauner Buchservice, Rudolf Trauner Verlag |
| Publication date | 2013 |
| ISBN (Print) | 978-3-99033-081-4 |
| Publication status | Published - 2013 |