Original language | English |
---|---|
Title of host publication | Customer Relationship Management : a global perspective |
Editors | Gerhard Raab, Riad A. Ajami, Vidyaranya B. Gargeya, G. Jason Goddard |
Number of pages | 10 |
Place of Publication | Hampshire, England |
Publisher | Ashgate |
Publication date | 2008 |
Pages | 137-146 |
ISBN (Print) | 978-07546-7156-5 |
Publication status | Published - 2008 |
The Case of Discovery
Lennart Nørreklit, Hanne Nørreklit
Research output: Contribution to book/anthology/report/conference proceeding › Book chapter › Research
2
Citations
(Scopus)