Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

The vision of social robotics sees robots moving more and more into unrestricted social environments, where robots interact closely with users in their everyday activities, maybe even establishing relationships with the user over time. In this paper we present a field trial with a robot in a semi-public
place. Our analysis of the interactions with casual users shows that it is not enough to focus on modeling behavior that is similar to successful human interactions but that we have to take more deviant ways of interaction like abuse and impoliteness into account when we send robots into the users’ environments. The analysis uses impoliteness theory as an analytical toolbox and exemplifies which strategies are employed by users in unexpected encounters with a humanoid robot.
Close

Details

The vision of social robotics sees robots moving more and more into unrestricted social environments, where robots interact closely with users in their everyday activities, maybe even establishing relationships with the user over time. In this paper we present a field trial with a robot in a semi-public
place. Our analysis of the interactions with casual users shows that it is not enough to focus on modeling behavior that is similar to successful human interactions but that we have to take more deviant ways of interaction like abuse and impoliteness into account when we send robots into the users’ environments. The analysis uses impoliteness theory as an analytical toolbox and exemplifies which strategies are employed by users in unexpected encounters with a humanoid robot.
Original languageEnglish
Title of host publicationProceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) : Living Together, Enjoying Together, and Working Together with Robots!
Number of pages6
PublisherIEEE Computer Society Press
Publication date2013
Pages45-50
ISBN (Print)9781479905089
ISBN (Electronic)978-1-4799-0509-6, 9781479905072
DOI
StatePublished - 2013
Publication categoryResearch
Peer-reviewedYes
EventThe 22nd International Symposium on Robot and Human Interactive Communication - Gyeongju, Korea, Republic of
Duration: 26 Aug 201329 Aug 2013

Conference

ConferenceThe 22nd International Symposium on Robot and Human Interactive Communication
LandKorea, Republic of
ByGyeongju
Periode26/08/201329/08/2013
SeriesIEEE RO-MAN proceedings
ISSN1944-9445

    Research areas

  • Human Robot Interaction, Affective Computing, Social robotics

Activities

ID: 76402430