Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots

Matthias Rehm; Anders Krogsager

doi:10.1109/ROMAN.2013.6628529

Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

14 Citations (Scopus)

Abstract

The vision of social robotics sees robots moving more and more into unrestricted social environments, where robots interact closely with users in their everyday activities, maybe even establishing relationships with the user over time. In this paper we present a field trial with a robot in a semi-public
place. Our analysis of the interactions with casual users shows that it is not enough to focus on modeling behavior that is similar to successful human interactions but that we have to take more deviant ways of interaction like abuse and impoliteness into account when we send robots into the users’ environments. The analysis uses impoliteness theory as an analytical toolbox and exemplifies which strategies are employed by users in unexpected encounters with a humanoid robot.

Original language	English
Title of host publication	Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) : Living Together, Enjoying Together, and Working Together with Robots!
Number of pages	6
Publisher	IEEE Computer Society Press
Publication date	2013
Pages	45-50
ISBN (Print)	9781479905089
ISBN (Electronic)	978-1-4799-0509-6, 9781479905072
DOIs	https://doi.org/10.1109/ROMAN.2013.6628529
Publication status	Published - 2013
Event	The 22nd International Symposium on Robot and Human Interactive Communication - Gyeongju, Korea, Republic of Duration: 26 Aug 2013 → 29 Aug 2013

Conference

Conference	The 22nd International Symposium on Robot and Human Interactive Communication
Country/Territory	Korea, Republic of
City	Gyeongju
Period	26/08/2013 → 29/08/2013

Series	IEEE RO-MAN proceedings
ISSN	1944-9445

Keywords

Human Robot Interaction
Affective Computing
Social robotics

Access to Document

10.1109/ROMAN.2013.6628529

AUB Link

Search for the material in Aalborg University Library's search engine

COST Workshop on Social Robotics
Matthias Rehm (Speaker)
10 Jun 2013 → 13 Jun 2013
Activity: Talks and presentations › Conference presentations

Cite this

Rehm, M., & Krogsager, A. (2013). Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots. In Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN): Living Together, Enjoying Together, and Working Together with Robots! (pp. 45-50). IEEE Computer Society Press. https://doi.org/10.1109/ROMAN.2013.6628529

Rehm, Matthias ; Krogsager, Anders. / Negative Affect in Human Robot Interaction : Impoliteness in Unexpected Encounters with Robots. Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN): Living Together, Enjoying Together, and Working Together with Robots!. IEEE Computer Society Press, 2013. pp. 45-50 (IEEE RO-MAN proceedings).

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abstract = "The vision of social robotics sees robots moving more and more into unrestricted social environments, where robots interact closely with users in their everyday activities, maybe even establishing relationships with the user over time. In this paper we present a field trial with a robot in a semi-publicplace. Our analysis of the interactions with casual users shows that it is not enough to focus on modeling behavior that is similar to successful human interactions but that we have to take more deviant ways of interaction like abuse and impoliteness into account when we send robots into the users{\textquoteright} environments. The analysis uses impoliteness theory as an analytical toolbox and exemplifies which strategies are employed by users in unexpected encounters with a humanoid robot.",

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Rehm, M & Krogsager, A 2013, Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots. in Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN): Living Together, Enjoying Together, and Working Together with Robots!. IEEE Computer Society Press, IEEE RO-MAN proceedings, pp. 45-50, The 22nd International Symposium on Robot and Human Interactive Communication, Gyeongju, Korea, Republic of, 26/08/2013. https://doi.org/10.1109/ROMAN.2013.6628529

Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots. / Rehm, Matthias; Krogsager, Anders.
Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN): Living Together, Enjoying Together, and Working Together with Robots!. IEEE Computer Society Press, 2013. p. 45-50 (IEEE RO-MAN proceedings).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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Rehm M, Krogsager A. Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots. In Proceedings of the 22nd IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN): Living Together, Enjoying Together, and Working Together with Robots!. IEEE Computer Society Press. 2013. p. 45-50. (IEEE RO-MAN proceedings). doi: 10.1109/ROMAN.2013.6628529

Negative Affect in Human Robot Interaction: Impoliteness in Unexpected Encounters with Robots

Abstract

Conference

Keywords

Access to Document

AUB Link

Fingerprint

Activities

COST Workshop on Social Robotics

Cite this