Abstract
The purpose of this article is to investigate the relationship between
task characteristics, business intelligence (BI) quality, and task compatibility. It
is essential to investigate this relationship, as BI often builds up data from the
organization's existing information systems, and thus, is a supplement. In
addition, there is a gap within existing research about task characteristics and
BI. We conducted a survey of three companies, where 104 BI end users
answered the questionnaire. Our findings reveal that BI users who experience
high information quality solve difficult tasks, have a specified job, and their
task solution is independent of others experiencing higher task compatibility.
The main contribution of the survey is a better understanding of how tasks and
BI fit together. In conclusion, the model could be tested in different industries
and with different information systems.
task characteristics, business intelligence (BI) quality, and task compatibility. It
is essential to investigate this relationship, as BI often builds up data from the
organization's existing information systems, and thus, is a supplement. In
addition, there is a gap within existing research about task characteristics and
BI. We conducted a survey of three companies, where 104 BI end users
answered the questionnaire. Our findings reveal that BI users who experience
high information quality solve difficult tasks, have a specified job, and their
task solution is independent of others experiencing higher task compatibility.
The main contribution of the survey is a better understanding of how tasks and
BI fit together. In conclusion, the model could be tested in different industries
and with different information systems.
| Original language | English |
|---|---|
| Article number | 83 |
| Journal | Complex Systems Informatics and Modeling Quarterly |
| Issue number | 14 |
| Pages (from-to) | 54-63 |
| Number of pages | 10 |
| ISSN | 2255-9922 |
| DOIs | |
| Publication status | Published - 29 Apr 2018 |