Value creation in SaaS development

Ivan Aaen*, Nikolai Gjerløff

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

Software as a Service (SaaS) development projects run for an unbounded amount of time, and it is important to continuously offer customers increased value from using the solution. Otherwise, a one-time payment for using a similar product would appear more attractive. Uncritically implementing valueadding ideas might however not always be in accordance with the business interests of the SaaS development company. We take a look at a small software development company with a SaaS business model and propose an approach to facilitate coordinated innovation on two levels: Business model and software development. We use the approach on an ongoing case from this company. Our results indicate that the case has benefitted from using the toolset presented here. The approach is designed for small SaaS companies with 5-10 developers using agile development methods.

Original languageEnglish
Title of host publicationSoftware Business : 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Editors João M. Fernandes, Ricardo J. Machado , Krzysztof Wnuk
Number of pages14
PublisherSpringer
Publication date2015
Pages258-271
ISBN (Print)978-3-319-19592-6
ISBN (Electronic)978-3-319-19593-3
DOIs
Publication statusPublished - 2015
Event6th International Conference on Software Business, ICSOB 2015 - Braga, Portugal
Duration: 10 Jun 201512 Jun 2015

Conference

Conference6th International Conference on Software Business, ICSOB 2015
Country/TerritoryPortugal
CityBraga
Period10/06/201512/06/2015
SeriesLecture Notes in Business Information Processing
Volume210
ISSN1865-1348

Keywords

  • Business models
  • SaaS
  • Software innovation
  • Value creation

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