Projekter pr. år
Organisationsprofil
Organisationsprofil
The Marketing and Market Processes Research Group at Aalborg University Business School covers a broad range of research topics within marketing and sales management. Following the latest definition of marketing by the American Marketing Association, marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
We conduct research that relates the function that links the consumer, customer, and public to the marketer through information. Information is used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing and sales as a value-creating process. We seek also to explore the boundaries of marketing and link to fields such as international business, organization and innovation management.
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Samarbejde i de sidste fem år
Profiler
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Henrik Andersen
- Det Humanistiske og Samfundsvidenskabelige Fakultet - Ekstern lektor
- Aalborg University Business School - Ekstern lektor
- Marketing and Market Processes Research Group
- The Strategy, Organization and Management Group
- AAU Executive - Ekstern lektor
Person: VIP
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Poul Houman Andersen
- Det Humanistiske og Samfundsvidenskabelige Fakultet - Professor
- Aalborg University Business School - Professor
- Staff Unit 3 - Professor
- Marketing and Market Processes Research Group
- Cluster Dynamics
- IMPact Analyses of investments in Knowledge and Technology
- Cluster for Research on Innovation and Development
Person: VIP
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Reshape Waste: Fra restmateriale til reel værdi
Laursen, L. N., Kejser, L. F. B., Andersen, P. H., Bak, B. L. V., Feast, L. E. E. & Jensen, N. S.
01/03/2023 → 28/02/2025
Projekter: Projekt › Forskning
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Business-to-business sales lead qualification based on organizational information search in a digital context
Gyorffy-Schäfer, J., Andersen, P. H. & Roschk, H.
01/11/2022 → 01/11/2027
Projekter: Projekt › Ph.d.-projekt
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PhD projekt "salg og salgsledelse" - UCN Professionshøjskolen
15/08/2022 → 15/08/2025
Projekter: Projekt › Ph.d.-projekt
Publikationer
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Can Machines Replace Human Service Employees? A Meta-Analysis on Customer Responses to Robotic vs. Human Agents
Gelbrich, K., Miederer, S., Kerath, A. & Roschk, H., 2023.Publikation: Konferencebidrag uden forlag/tidsskrift › Konferenceabstrakt til konference › Forskning › peer review
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Can Robotic Agents Serve Customers Like a Human? A Meta-Analysis on Customer Responses to Robotic vs. Human Agents
Gelbrich, K., Miederer, S., Kerath, A. & Roschk, H., 2023.Publikation: Konferencebidrag uden forlag/tidsskrift › Konferenceabstrakt til konference › Forskning › peer review
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Coalitions and Their Negative Consequences: An Examination in Service Failure-Recovery Situations
Roschk, H., Hosseinpour, M. & Breitsohl, J., nov. 2023, I: Journal of Service Research. 26, 4, s. 614-635 22 s.Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review
Åben adgangFil2 Citationer (Scopus)2 Downloads (Pure)
Forskningsdatasæt
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Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions
Nazifi, A. (Ophavsperson), Roschk, H. (Ophavsperson), Villarroel Ordenes, F. (Ophavsperson) & Marder, B. (Ophavsperson), Sage Journals, 2021
DOI: 10.25384/sage.c.5660173.v1, https://sage.figshare.com/collections/Bad_Intentions_Customers_Negative_Reactions_to_Intentional_Failures_and_Mitigating_Conditions/5660173/1
Datasæt
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Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions
Nazifi, A. (Ophavsperson), Roschk, H. (Ophavsperson), Villarroel Ordenes, F. (Ophavsperson) & Marder, B. (Ophavsperson), Sage Journals, 2021
DOI: 10.25384/sage.c.5660173, https://sage.figshare.com/collections/Bad_Intentions_Customers_Negative_Reactions_to_Intentional_Failures_and_Mitigating_Conditions/5660173
Datasæt
Priser
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Best Paper Award
Gelbrich, Katja (Modtager), Miederer, Sandra (Modtager), Kerath, Alina (Modtager) & Roschk, Holger (Modtager), 2023
Pris: Konferencepriser
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3rd Best Paper Award
Roschk, Holger (Modtager), Feyertag, Christina (Modtager) & Aydin, Nilüfer (Modtager), 2018
Pris: Konferencepriser
Aktiviteter
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Workshop om fremtidens salgsuddannelse
Rikke Carlé (Foredragsholder)
14 nov. 2023Aktivitet: Foredrag og mundtlige bidrag › Undervisning og kursusvirksomhed ved andre universiteter
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IMP Early Researchers Community (IMPEC) (Ekstern organisation)
Julia Gyorffy-Schäfer (Medlem), Matin Taheriruh (Forperson) & Elisabeth Edgal (Forperson)
1 nov. 2023 → …Aktivitet: Medlemskab › Medlemskab af forskningsnetværk eller ekspertgruppe
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FREMTIDENS SALGSROLLE I B2B
Rikke Carlé (Foredragsholder)
4 okt. 2023Aktivitet: Foredrag og mundtlige bidrag › Foredrag og præsentationer i privat eller offentlig virksomhed
Presse/medier
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Tysk tørke truer: Mangel på tyskevner fjerner nordjyske arbejdspladser
03/11/2023
2 elementer af Mediedækning
Presse/medie
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Tendensen fortsætter: De unge vælger STEM frem for HUM
07/08/2023 → 08/09/2023
2 elementer af Mediedækning
Presse/medie