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Publikationer 2012 2019

2019

Before and After GDPR: The Changes in Third Party Presence at Public and Private European Websites

Sørensen, J. K. & Kosta, S., 21 jan. 2019, (Accepteret/In press) WWW '19 Companion Proceedings of the The Web Conference 2019. Association for Computing Machinery

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

data protection
website
EU
EEA
longitudinal study
online media
public service
Marketing
Servers
Websites
2018
76 Downloads (Pure)

Algorithms and Public Service Media

Sørensen, J. K. & Hutchinson, J., 6 apr. 2018, Public Service Media in the Networked Society : RIPE@2017. Nordicom, s. 91-106 16 s. (Re-Visionary-Interpretations of the Public Enterprise (RIPE)).

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Åben adgang
Fil
public service
European Broadcasting Union
broadcaster
causality
transparency
88 Downloads (Pure)

A User-Centric Diversity by Design Recommender System for the Movie Application Domain

Zanitti, M., Kosta, S. & Sørensen, J. K., 23 apr. 2018, WWW '18 Companion Proceedings of the The Web Conference 2018. Association for Computing Machinery, s. 1381-1389 9 s.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

Åben adgang
Fil
Recommender systems
Redundancy
Internet

Beyond the Embodied Digital Service Encounter: The Co-Creation of a Web Service Recovery

Sørensen, J. K., 3 jan. 2018, Optimizing Current Practices in E-Services and Mobile Applications. Khosrow-Pour, M. (red.). IGI global, s. 1-18 18 s.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Service encounter
Co-creation
Web services
Service recovery
Interaction

Danflix, public service og filterbobler

Sørensen, J. K., 18 jan. 2018, 5 s. Point of View International.

Publikation: AndetUdgivelser på nettet - Net-publikationFormidling

Mobile communications – on standards, classifications and generations

Tadayoni, R., Henten, A. & Sørensen, J. K., 6 apr. 2018, I : Telecommunications Policy. 42, 3, s. 253-262 10 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

communications
telecommunication
Telecommunication
Communication
Terminology

PSM independence, third party web services and the security of supply

Sørensen, J. K., Henten, A., Tadayoni, R. & Kosta, S., 19 okt. 2018.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review

20 Downloads (Pure)

The Boundaries of Service Automation: Four Types of Service Encounters

Sørensen, J. K. & Skouby, K. E., 22 dec. 2018, I : Nordic and Baltic Journal of Information and Communications Technologies. 2018, 1, s. 65-82 18 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Åben adgang
Fil
Service encounter
Automation
Interaction
User experience
Human-computer interaction

The innovative generativity of digital service encounters

Henten, A. & Sørensen, J. K., 21 sep. 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (red.). Edward Elgar Publishing, (Services, Economy and Innovation series).

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

innovation
artificial intelligence
supplement
interpretation

The Long Way Round to Personalised Universalism: PSM Organisations' Experiences with Algorithmic Personalisation

Sørensen, J. K., 19 okt. 2018.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review

universalism
personalization
experience
quantification
public service

Wie können Empfehlungssysteme zur Vielfalt von Medieninhalten beitragen? Perspektiven für öffentlich-rechtliche Rundfunkanstalten

Schmidt, J-H., Sørensen, J. K., Dreyer, S. & Hasebrink, U., 12 dec. 2018, I : Media Perspektiven. 11, s. 522-531 10 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Åben adgang
2017
functionality
public service
1 Citation (Scopus)

Exploring Constrained Creative Communication: The Silent Game as Model for Studying Online Collaboration

Sørensen, J. K., 26 sep. 2017, I : International Journal of e-Services and Mobile Applications. 9, 4, s. 1-23 23 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Communication
Students
Brick
Experiments
Game design

Mobile communications – on standards, classifications and generations

Tadayoni, R., Henten, A. & Sørensen, J. K., 2017.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review

communications
technical language
telecommunication
technological progress
marketing
2016

5G - boundary object or battlefield

Sørensen, J. K., Tadayoni, R. & Henten, A., 15 jun. 2016, I : Communications et Strategies. 102, s. 63-87 25 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Åben adgang
promotion
stakeholder

An Algorithmic Diversity Diet? Questioning Assumptions behind a Diversity Recommendation System for PSM

Sørensen, J. K. & Schmidt, J-H., 23 sep. 2016.

Publikation: Working paperForskningpeer review

public service
paternalism
politics
community
Åben adgang

ICT-based or ICT-centric? Embodiment and Cognition in a Service Recovery of a Web Service Encounter

Sørensen, J. K., 23 aug. 2016, I : International Journal of e-Services and Mobile Applications. 8, 4, 17 s., 4.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Web services
Recovery
Service encounter
Service recovery
Embodiment

Silent game as Model for Examining Student Online Creativity - Preliminary Results from an Experiment

Sørensen, J. K., 11 jul. 2016, Think Cross Change Media 2016: Mobil Ethisch Kollaborativ. Falk-Bartz, S. & Stockleben, B. (red.). Norderstedt Books on Demand

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Teaching Scandinavian Interaction Design in West Africa

Sørensen, J. K., mar. 2016, I : Nordic and Baltic Journal of Information and Communications Technologies. 2016, 1, s. 81-104 24 s., 005.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Åben adgang
Teaching
Communication

The standardisation process of 5G: An unbound boundary object?

Sørensen, J. K., Tadayoni, R. & Henten, A., 27 jun. 2016, The 2016 International Telecommunications Society Biennial Conference, Taipei, Taiwan. International Telecommunications Society, (ITS International Telecommunications Society Biennial Conference).

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

2015
261 Downloads (Pure)

Characterization of ICT Services in a beyond 2020 Perspective

Sørensen, J. K. & Skouby, K. E., jan. 2015. 9 s.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskning

Åben adgang
Fil

Conflicting Interests in User Requirements for Customization and Personalization

Sørensen, J. K., 2015, User Requirements for Wireless. Sørensen, L. T. & Skouby, K. E. (red.). Aalborg, Denmark: River Publishers, Bind 42. s. 61-75 15 s.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Co-production of the Service Recovery: Embodiment Perspectives for the Innovation from the ICT-centric Service Encounter

Sørensen, J. K., 11 sep. 2015, Proceedings of The 25th Annual RESER Conference: ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balsby, N. (red.). RESER, Roskilde University, s. 1-26 26 s.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

Åben adgang
28 Downloads (Pure)

Tensions between ‘Design as Use’, Service Design and ICT-centric Services

Sørensen, J. K., 16 okt. 2015. 7 s.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review

Fil
Telecommunication
User centered design
2014
2 Citationer (Scopus)

Co-creation of Innovations in ICT based service encounters

Sørensen, J. K. & Henten, A., 2014, Demand-driven web services: Theory, technologies, and applications. Sun, Z. & Yearwood, J. (red.). IGI global, s. 63-83

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Service encounter
Co-creation
Innovation
Producer services
Customer satisfaction
348 Downloads (Pure)

Usability and Interaction Design in West Africa

Sørensen, J. K., 28 maj 2014. 15 s.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review

Åben adgang
Fil
2013

PSB goes personal: The failure of personalised PSB web pages

Sørensen, J. K., 21 dec. 2013, I : MedieKultur. 29, 55, s. 43-71 28 s.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

broadcasting
public service
website
editor
aggregation
2012

Push for the Second Screen

Sørensen, J. K. & Sørensen, L. T., 25 okt. 2012. 6 s.

Publikation: Konferencebidrag uden forlag/tidsskriftPaper uden forlag/tidsskriftForskningpeer review