Implementation of ERP Systems (IMERAS) (network project)

  • Kræmmergaard, Pernille (Projektdeltager)



    One of this project?s original goals was to help industrial enterprises solve problems related to the in-house implementation of ERP (Enterprise Resource Planning) systems like SAP, Baan and Oracle. However, falling ERP system sales figures indicate that most firms have now implemented such systems intra-organizationally. Accordingly, this project has set two new, though related, research targets. The first concerns post-implementation challenges. How are ERP systems managed after they have been implemented? How are companies using ERP systems to transform their own futures? And are the organizational changes created during the implementation process lasting? These are but a few of the (primarily) intra-organizational considerations taken up by this phase of the project. Meanwhile, the second research target concerns inter-organizational activities. More specifically, this phase of the project asks: What kind of challenges ? technological, business-related and organizational, etc. ? arise in the process of integrating customers and suppliers into the focal company?s ERP system? In short, this phase focuses on implementation activities on a scale that takes the entire value chain into account. How can inter-organizational activities ? i.e., activities involving suppliers, distribution channels, and customers ? be managed better, improved? ERP systems are technological infrastructures that, when supported by organizational procedures, can adapt to and support SCM activities and systems effectively. As such, one of the primary objectives of this second phase is to develop a game to simulate the implementation of ERP systems in a company?s SCM. To be tested in workshops held in CIP?s Experimental Laboratory for Production (ELP), this game will focus on the aforementioned challenges with a special emphasis on cross-functionality. Traditionally, the term ?implementation? designates a project activity which ends when the system in question is functioning in a technical sense, or when members of the organization use the system frequently. In the context of this research program, implementation is used in a much broader sense. It connotes: the formation of IT/IS strategy, decision-making processes, development of implementation plans, the technical set-up, the use and profitability of the systems and, finally, the refining of the systems and the organization. Project group: Pernille Kræmmergaard ? CIP, Aalborg University; Charles Møller ? Aarhus School of Business Project duration: spring 2000 ? september 2003
    Effektiv start/slut dato31/12/200331/12/2003