Usability Evaluation of Mobile Systems and Devices

The research activity on usability evaluation of mobile systems and devices has been ongoing since 2001. This activity aims to understand and develop methods and techniques for evaluating the usability of mobile and handheld systems and devices. Mobile systems challenge our established ways of evaluating and understanding use and usability, because interaction with mobile systems often is closely related to the immediate physical or social context. The project has so far involved a number of studies. Firstly, we have experimented with different setups for evaluating mobile devices in a laboratory. Secondly, we have compared the outcomes from evaluations of mobile devices and services conducted in a laboratory or the field.