Projekter pr. år
Abstract
Within the rich literature on volunteering, the topic of volunteer-user interaction and the mechanisms causing or mitigating inequality in this interaction remain understudied. Moreover, knowledge on how digitalization affects voluntary interaction is scarce. Based on a qualitative study of a Danish organization that offers virtual voluntary tutoring, this paper shows how technological and formal aspects of the organizational context may mitigate the risk of volunteers engaging in paternalistic, intimacy-seeking behaviour. First, reliance on information and communications technology (ICT) and managerial logics sustains a bounded form of interaction in which solving a problem is the focal point, while access to personal background information is limited. Second, the organizational design suspends sociability as a criterion for differential treatment of users. Third, anonymous mediated interaction enables temporal and audio-visual asymmetry, allowing users to perform ‘digitally sustained impression management’.
Bidragets oversatte titel | At undgå nærhed: Et etnografisk studie af velgørende grænser i virtuelt frivilligt socialt arbejde |
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Originalsprog | Engelsk |
Tidsskrift | VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations |
Vol/bind | 33 |
Udgave nummer | 1 |
Sider (fra-til) | 72–82 |
Antal sider | 11 |
ISSN | 0957-8765 |
DOI | |
Status | Udgivet - feb. 2022 |
Bibliografisk note
© International Society for Third-Sector Research 2021.Fingeraftryk
Dyk ned i forskningsemnerne om 'At undgå nærhed: Et etnografisk studie af velgørende grænser i virtuelt frivilligt socialt arbejde'. Sammen danner de et unikt fingeraftryk.Projekter
- 1 Afsluttet
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Nye deltagelsesmønstrer og deltagelsesformer blandt unge der laver frivilligt socialt arbejde
Grubb, A.
Forskning i civilsamfund og frivillighed
01/10/2012 → 01/10/2015
Projekter: Projekt › Forskning