A Business Case Method for IT Investments in Danish Municipalities

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Resumé

Effective management of information technology (IT) investments is increasingly important for Danish municipalities. This is why they along with other both public and private sector organizations increasingly are using IT business cases. The business case is a document specifying the main rationale behind the expected value and cost of an IT investment for the adopting organization. However, experiences from Danish municipalities reveal difficulties in developing effective IT business cases for purposes beyond simple cost savings. Based on collaborative action research with Danish municipalities, we present insights on the challenges in contemporary IT business case practices. We applied these insights in conjunction with contemporary literature on business cases to develop a business case method for Danish municipalities. Based on the municipalities’ evaluation of the method we summarize its key contributions to IT business case practice in local government organizations.
OriginalsprogEngelsk
TitelIT Management in Local Government : The DISIMIT Project
RedaktørerJeremy Rose, John Stouby Persson, Pernille Kræmmergaard, Peter Axel Nielsen
Antal sider15
Udgivelses stedAalborg
ForlagSoftware Innovation, Aalborg University
Publikationsdato2012
Sider115-129
ISBN (Trykt)978-87-992586-1-1
StatusUdgivet - 2012

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Case method
Municipalities
Information technology investment
Business case
Private sector organizations
Rationale
Local government
Costs
Evaluation
Public and private sector
Cost savings
Public sector organizations
Expected value

Citer dette

Persson, J. S., & Nielsen, P. A. (2012). A Business Case Method for IT Investments in Danish Municipalities. I J. Rose, J. S. Persson, P. Kræmmergaard, & P. A. Nielsen (red.), IT Management in Local Government : The DISIMIT Project (s. 115-129). Aalborg: Software Innovation, Aalborg University.
Persson, John Stouby ; Nielsen, Peter Axel. / A Business Case Method for IT Investments in Danish Municipalities. IT Management in Local Government : The DISIMIT Project. red. / Jeremy Rose ; John Stouby Persson ; Pernille Kræmmergaard ; Peter Axel Nielsen. Aalborg : Software Innovation, Aalborg University, 2012. s. 115-129
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Persson, JS & Nielsen, PA 2012, A Business Case Method for IT Investments in Danish Municipalities. i J Rose, JS Persson, P Kræmmergaard & PA Nielsen (red), IT Management in Local Government : The DISIMIT Project. Software Innovation, Aalborg University, Aalborg, s. 115-129.

A Business Case Method for IT Investments in Danish Municipalities. / Persson, John Stouby; Nielsen, Peter Axel.

IT Management in Local Government : The DISIMIT Project. red. / Jeremy Rose; John Stouby Persson; Pernille Kræmmergaard; Peter Axel Nielsen. Aalborg : Software Innovation, Aalborg University, 2012. s. 115-129.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

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Persson JS, Nielsen PA. A Business Case Method for IT Investments in Danish Municipalities. I Rose J, Persson JS, Kræmmergaard P, Nielsen PA, red., IT Management in Local Government : The DISIMIT Project. Aalborg: Software Innovation, Aalborg University. 2012. s. 115-129