A Longitudinal Analysis of Real-World Self-report Data

Niels van Berkel*, Sujay Shalawadi, Madeleine R. Evans, Aku Visuri, Simo Hosio

*Kontaktforfatter

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

1 Citationer (Scopus)

Abstract

While self-report studies are common in Human-Computer Interaction research, few evaluations have assessed their long term use. We present a longitudinal analysis of a web-based workplace application that collects well-being assessments and offers suggestions to improve individual, team, and organisational performance. Our dataset covers 219 users. We assess their first year of application use, focusing on their usage patterns, well-being evaluations, and behaviour towards notifications. Our results highlight that the drop-off in use was the steepest in the first week (-24.2%). However, substantial breaks in usage were common and did not necessarily result in dropout. We found that latency periods of eight days or more predicted a stronger intention to drop out than stay engaged and that reminder notifications did not result in more completed self-reports but significantly prolonged the usage period. Our work strengthens findings related to high drop out rates, but also provides counter-evidence by showing that despite individuals appearing to drop-off in short-term studies, individuals can and do return to self-report applications after extensive breaks. We contribute an analysis of usage behaviour drivers in the area of technology-enabled well-being measurement, responding to the call for longer-term research to extend the growing literature on self-report studies.

OriginalsprogEngelsk
TitelHuman-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III
RedaktørerJosé Abdelnour Nocera, Marta Kristín Lárusdóttir, Helen Petrie, Antonio Piccinno, Marco Winckler
Antal sider22
ForlagSpringer
Publikationsdato2023
Sider611-632
ISBN (Trykt)978-3-031-42285-0
ISBN (Elektronisk)978-3-031-42286-7
DOI
StatusUdgivet - 2023
Begivenhed19th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2023 - York, Storbritannien
Varighed: 28 aug. 20231 sep. 2023

Konference

Konference19th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2023
Land/OmrådeStorbritannien
ByYork
Periode28/08/202301/09/2023
NavnLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Vol/bind14144 LNCS
ISSN0302-9743

Bibliografisk note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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