@inbook{a238d1d0881f11deba38000ea68e967b,
title = "Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process",
keywords = "Quality Assurance, Interorganizational Relationships, control, trust, GAMP, CMMI, ISO",
author = "Heeager, {Lise Tordrup} and Gitte Tj{\o}rneh{\o}j",
year = "2011",
doi = "10.1007/978-1-4419-7355-9_45",
language = "English",
isbn = "978-1-4419-7205-7",
pages = "535--546",
editor = "Song, {William Wei} and Changxuan Wan and Wita Wojtkowski and Henry Linger and Shenghua Xu and Yuansheng Zhong and Gregory Wojtkowski",
booktitle = "Information Systems Development",
publisher = "Springer Science+Business Media",
address = "United States",
note = "The 18th International Conference on Information Systems Development (ISD2009) ; Conference date: 13-09-2009 Through 16-09-2009",
}