Algorithms and Public Service Media

Jannick Kirk Sørensen, Jonathon Hutchinson

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

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Abstrakt

When Public Service Media (PSM) organisations introduce algorithmic recommender systems to suggest media content to users, fundamental values of PSM are challenged. Beyond being confronted with ubiquitous computer ethics problems of causality and transparency, also the identity of PSM as curator and agenda-setter is challenged. The algorithms represents rules for which content to present to whom, and in this sense they may discriminate and bias the exposure of diversity. Furthermore, on a practical level, the introduction of the systems shifts power within the organisations and changes the regulatory conditions. In this chapter we analyse two cases - the EBU-members' introduction of recommender systems and the Australian broadcaster ABC's experiences with the use of chatbots. We use these cases to exemplify the challenges that algorithmic systems poses to PSM organisations.
OriginalsprogEngelsk
TitelPublic Service Media in the Networked Society : RIPE@2017
Antal sider16
ForlagNordicom
Publikationsdato6 apr. 2018
Sider91-106
ISBN (Trykt)978-91-87957-73-4
ISBN (Elektronisk)978-91-87957-74-1
StatusUdgivet - 6 apr. 2018
BegivenhedRIPE@2016: Public Service Media In a Networked Society? - University of Antwerp in collaboration with Free University of Brussels (VUB) and Flemish public service broadcaster VRT, Antwerpen, Belgien
Varighed: 21 sep. 201624 sep. 2016
Konferencens nummer: 8
http://ripeat2016.org

Konference

KonferenceRIPE@2016
Nummer8
LokationUniversity of Antwerp in collaboration with Free University of Brussels (VUB) and Flemish public service broadcaster VRT
LandBelgien
ByAntwerpen
Periode21/09/201624/09/2016
Internetadresse
NavnRe-Visionary-Interpretations of the Public Enterprise (RIPE)

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