TY - GEN
T1 - "Briefly Entertaining but Pointless"
T2 - 2023 ACM CHI Conference on Human Factors in Computing Systems, CHI 23
AU - Schneiders, Eike
AU - Papachristos, Eleftherios
AU - van Berkel, Niels
AU - Jacobsen, Rune Møberg
PY - 2023/4/19
Y1 - 2023/4/19
N2 - In contrast to the adoption of personal assistants, social robots have yet to break into the domestic market. Several manufacturers have introduced and quickly retracted their social robots for the home. We report on a survey study (N~=~50) to understand potential users' perceptions towards these social robots. Participants were presented with videos of three domestic social robots and subsequently provided their perception of these in terms of perceived benefits, attraction, privacy risk, usage intention, and capabilities. While participants perceived hedonic and utilitarian benefits, we found a low intention of future adoption of these devices. Further, our findings showed that owners of personal assistants perceived significantly higher hedonic benefits, fewer privacy risks, and higher intention to use domestic social robots. Our work provides an initial step towards understanding perceptions towards social robots and how previous exposure to domestic AI shapes users' perceptions.
AB - In contrast to the adoption of personal assistants, social robots have yet to break into the domestic market. Several manufacturers have introduced and quickly retracted their social robots for the home. We report on a survey study (N~=~50) to understand potential users' perceptions towards these social robots. Participants were presented with videos of three domestic social robots and subsequently provided their perception of these in terms of perceived benefits, attraction, privacy risk, usage intention, and capabilities. While participants perceived hedonic and utilitarian benefits, we found a low intention of future adoption of these devices. Further, our findings showed that owners of personal assistants perceived significantly higher hedonic benefits, fewer privacy risks, and higher intention to use domestic social robots. Our work provides an initial step towards understanding perceptions towards social robots and how previous exposure to domestic AI shapes users' perceptions.
KW - Social robots
KW - domestic robots
KW - personal assistants
KW - robot assistants
UR - http://www.scopus.com/inward/record.url?scp=85158153998&partnerID=8YFLogxK
U2 - 10.1145/3544549.3585696
DO - 10.1145/3544549.3585696
M3 - Article in proceeding
T3 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA ’23)
SP - 1
EP - 6
BT - Proceedings of ACM SIGCHI Conference on Human Factors in Computing Systems - Late Breaking Work
PB - Association for Computing Machinery
Y2 - 23 April 2023 through 28 April 2023
ER -