Conflicting Interests in User Requirements for Customization and Personalization

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

Resumé

The term 'user requirements' appears unproblematic until it is confronted with conflicting interests of who 'the user' is or should be. Customization and personalization can in this context be understood as designers' attempt to avoid or soften the conflict related to the shaping of user requirements. In this chapter we argue, based in a case-study of the design-process of a customizable web-interface for a public service broadcaster, that the customization strategy does not solve the problem of the conflicting interests in defining the user.
OriginalsprogEngelsk
TitelUser Requirements for Wireless
RedaktørerLene Tolstrup Sørensen, Knud Erik Skouby
Antal sider15
Vol/bind42
Udgivelses stedAalborg, Denmark
ForlagRiver Publishers
Publikationsdato2015
Sider61-75
Kapitel4
ISBN (Trykt)978-87-93237-20-9
ISBN (Elektronisk)978-87-93237-61-2
StatusUdgivet - 2015

Emneord

  • Customisation
  • customiserede medier
  • customized media
  • user requirements
  • public service media
  • public service broadcasting

Citer dette

Sørensen, J. K. (2015). Conflicting Interests in User Requirements for Customization and Personalization. I L. T. Sørensen, & K. E. Skouby (red.), User Requirements for Wireless (Bind 42, s. 61-75). Aalborg, Denmark: River Publishers.
Sørensen, Jannick Kirk. / Conflicting Interests in User Requirements for Customization and Personalization. User Requirements for Wireless. red. / Lene Tolstrup Sørensen ; Knud Erik Skouby. Bind 42 Aalborg, Denmark : River Publishers, 2015. s. 61-75
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Sørensen, JK 2015, Conflicting Interests in User Requirements for Customization and Personalization. i LT Sørensen & KE Skouby (red), User Requirements for Wireless. bind 42, River Publishers, Aalborg, Denmark, s. 61-75.

Conflicting Interests in User Requirements for Customization and Personalization. / Sørensen, Jannick Kirk.

User Requirements for Wireless. red. / Lene Tolstrup Sørensen; Knud Erik Skouby. Bind 42 Aalborg, Denmark : River Publishers, 2015. s. 61-75.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

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Sørensen JK. Conflicting Interests in User Requirements for Customization and Personalization. I Sørensen LT, Skouby KE, red., User Requirements for Wireless. Bind 42. Aalborg, Denmark: River Publishers. 2015. s. 61-75