Abstract
Expressing disagreement or distress to others can be challenging and may lead to conflict if not handled thoughtfully. To explore how AI can support interpersonal conflict management, we designed a mobile application with
three core features: seeking advice, practising approaches in simulated conflicts, and rephrasing emotionally
charged messages. We evaluate the application with ten individuals who currently live or have previously lived
with roommates and interview them about their experience. Our results indicate that AI holds potential in
supporting users in, for example, distancing from or creating strategies for managing interpersonal conflicts.
Concretely, AI could support in the form of practising conflict resolution as well as receiving advice on how to
handle a conflict and how to best communicate the intended tone.
three core features: seeking advice, practising approaches in simulated conflicts, and rephrasing emotionally
charged messages. We evaluate the application with ten individuals who currently live or have previously lived
with roommates and interview them about their experience. Our results indicate that AI holds potential in
supporting users in, for example, distancing from or creating strategies for managing interpersonal conflicts.
Concretely, AI could support in the form of practising conflict resolution as well as receiving advice on how to
handle a conflict and how to best communicate the intended tone.
| Originalsprog | Engelsk |
|---|---|
| Publikationsdato | 2025 |
| Status | Udgivet - 2025 |
| Begivenhed | DIS’25: Fostering Eudaimonia: Design to Support Virtues and Practical Wisdom - Funchal, Madeira, Portugal Varighed: 5 jul. 2025 → 9 jul. 2025 |
Konference
| Konference | DIS’25: Fostering Eudaimonia: Design to Support Virtues and Practical Wisdom |
|---|---|
| Lokation | Funchal |
| Land/Område | Portugal |
| By | Madeira |
| Periode | 05/07/2025 → 09/07/2025 |