E-government value priorities of Danish local authority managers

Jeremy Rose, John Stouby Persson

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

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Resumé

The management of eGovernment is a central topic in the improvement of public administration, where the underlying values of eGovernment practitioners are an important (but often taken for granted) motivation for strategy and implementation of eGovernment projects. This chapter offers a value analysis of central trends in the public administration literature: New Public Management, the post-Weberian Bureaucracy and the New Public Service. Using the assumption that eGovernment is driven largely by public administrations and therefore shares public management values, we develop a value model for eGovernment. Administrative Efficiency focuses on value for money logics highlighted by New Public Management thinking. Service Improvement, derived from the tradition of public service, emphasises the value of providing better services to citizens. Citizen Engagement, with its roots in liberal democratic arguments, promotes democracy, deliberation and dialogue. A set of Foundational Values grounded in the deeply-rooted bureaucratic tradition is also identified. A preliminary study of local authority managers’ values shows a heavy bias towards administrative efficiency and an absence of concern for citizen engagement; the implications of these results are briefly discussed.
OriginalsprogEngelsk
TitelIT Management in Local Government : the DISIMIT Project
RedaktørerJ. Rose, Pernille Kræmmergaard, Peter Axel Nielsen
Antal sider29
Udgivelses stedAalborg
ForlagSoftware Innovation, Aalborg University
Publikationsdato2012
Sider27-56
ISBN (Elektronisk)978-87-992586-1-1
StatusUdgivet - 2012

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manager
public administration
New Public Management
Values
citizen
public service
value analysis
efficiency
public management
trend
bureaucracy
deliberation
dialogue
democracy
management

Citer dette

Rose, J., & Persson, J. S. (2012). E-government value priorities of Danish local authority managers. I J. Rose, P. Kræmmergaard, & P. A. Nielsen (red.), IT Management in Local Government: the DISIMIT Project (s. 27-56). Aalborg: Software Innovation, Aalborg University.
Rose, Jeremy ; Persson, John Stouby. / E-government value priorities of Danish local authority managers. IT Management in Local Government: the DISIMIT Project. red. / J. Rose ; Pernille Kræmmergaard ; Peter Axel Nielsen. Aalborg : Software Innovation, Aalborg University, 2012. s. 27-56
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Rose, J & Persson, JS 2012, E-government value priorities of Danish local authority managers. i J Rose, P Kræmmergaard & PA Nielsen (red), IT Management in Local Government: the DISIMIT Project. Software Innovation, Aalborg University, Aalborg, s. 27-56.

E-government value priorities of Danish local authority managers. / Rose, Jeremy; Persson, John Stouby.

IT Management in Local Government: the DISIMIT Project. red. / J. Rose; Pernille Kræmmergaard; Peter Axel Nielsen. Aalborg : Software Innovation, Aalborg University, 2012. s. 27-56.

Publikation: Bidrag til bog/antologi/rapport/konference proceedingBidrag til bog/antologiForskningpeer review

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Rose J, Persson JS. E-government value priorities of Danish local authority managers. I Rose J, Kræmmergaard P, Nielsen PA, red., IT Management in Local Government: the DISIMIT Project. Aalborg: Software Innovation, Aalborg University. 2012. s. 27-56