E-Scooter Sustainability - A Clash of Needs, Perspectives, and Experiences

Maria Kjærup*, Mikael B. Skov, Niels van Berkel

*Kontaktforfatter

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

6 Citationer (Scopus)
112 Downloads (Pure)

Abstract

Electric stand-up scooters (e-scooters) are introduced in several cities worldwide, providing new means for people to travel around the city. While praised for their flexibility, e-scooters are also met with negative sentiments due to fatal accidents and chaotic parking. In this paper, we seek to understand the mobility of shared e-scooters and point to gaps in the user interaction between the digital and physical world. We carried out three data collections, including interviews, in situ observation, analysis of news media coverage. Our findings illustrate integration with alternate modes of transportation in urban context, and how technologies facilitate or hinder (micro-) mobility. We found that users of e-scooters primarily view these devices as an alternative to walking rather than other transportation forms. Additionally, we found that users’ and non-users’ needs, perspectives and experiences of e-scooters clash, in particular with regard to perceptions of sustainability. Based on these findings, we present three relevant perspectives of sustainability, extending the ongoing debate of sustainable HCI research. We contribute with an empirically supported understanding of the perception of mobility and sustainability for e-scooters in a Scandinavian urban context.

OriginalsprogEngelsk
TitelHuman-Computer Interaction – INTERACT 2021 - 18th IFIP TC 13 International Conference, Proceedings
RedaktørerCarmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen
Antal sider19
Vol/bind12934
ForlagSpringer
Publikationsdatoaug. 2021
Sider365-383
ISBN (Trykt)9783030856120
ISBN (Elektronisk)978-3-030-85613-7
DOI
StatusUdgivet - aug. 2021
BegivenhedINTERACT 2021: The 18th IFIP TV.13 International Conference on Human-Computer Interaction - Bari, Italien
Varighed: 30 aug. 20213 sep. 2021
https://www.interact2021.org/

Konference

KonferenceINTERACT 2021: The 18th IFIP TV.13 International Conference on Human-Computer Interaction
Land/OmrådeItalien
ByBari
Periode30/08/202103/09/2021
Internetadresse
NavnLecture Notes in Computer Science
ISSN0302-9743

Fingeraftryk

Dyk ned i forskningsemnerne om 'E-Scooter Sustainability - A Clash of Needs, Perspectives, and Experiences'. Sammen danner de et unikt fingeraftryk.

Citationsformater