Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?

C. M. Nielsen; M. Overgaard; M. B. Pedersen; Jan Stage

doi:10.1007/11555261

Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?

C. M. Nielsen, M. Overgaard, M. B. Pedersen, Jan Stage

Institut for Datalogi

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Konferenceartikel i proceeding › Forskning › peer review

3 Citationer (Scopus)

Abstract

This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results of this evaluation were presented to the designers in different forms. First, the designers were presented with a traditional usability report. Second, we facilitated a dialogue where the results of the evaluation were discussed. During this process, we collected opinions from the designers on the main strengths and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user's interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered.

Originalsprog	Engelsk
Titel	Proceedings of Human-Computer Interaction - INTERACT 2005 : IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005
Redaktører	Maria Francesca Costabile, Fabio Paternò
Forlag	IEEE Computer Society Press
Publikationsdato	2005
Sider	391-404
ISBN (Elektronisk)	3540289437
DOI	https://doi.org/10.1007/11555261
Status	Udgivet - 2005
Begivenhed	IFIP TC13 International Conference on Human Computer Interaction, INTERACT 2005 - Rom, Italien Varighed: 12 sep. 2005 → 16 sep. 2005 Konferencens nummer: 10

Konference

Konference	IFIP TC13 International Conference on Human Computer Interaction, INTERACT 2005
Nummer	10
Land/Område	Italien
By	Rom
Periode	12/09/2005 → 16/09/2005

Navn	Lecture Notes in Computer Science
Nummer	3585

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10.1007/11555261

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Citationsformater

Nielsen, C. M., Overgaard, M., Pedersen, M. B., & Stage, J. (2005). Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good? I M. F. Costabile, & F. Paternò (red.), Proceedings of Human-Computer Interaction - INTERACT 2005: IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005 (s. 391-404). IEEE Computer Society Press. https://doi.org/10.1007/11555261

Nielsen, C. M. ; Overgaard, M. ; Pedersen, M. B. et al. / Feedback from Usability Evaluation to User Interface Design : Are Usability Reports Any Good?. Proceedings of Human-Computer Interaction - INTERACT 2005: IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005. red. / Maria Francesca Costabile ; Fabio Paternò. IEEE Computer Society Press, 2005. s. 391-404 (Lecture Notes in Computer Science; Nr. 3585).

@inproceedings{a6928170343211db9448000ea68e967b,

title = "Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?",

abstract = "This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results of this evaluation were presented to the designers in different forms. First, the designers were presented with a traditional usability report. Second, we facilitated a dialogue where the results of the evaluation were discussed. During this process, we collected opinions from the designers on the main strengths and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user's interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered.",

author = "Nielsen, {C. M.} and M. Overgaard and Pedersen, {M. B.} and Jan Stage",

year = "2005",

doi = "10.1007/11555261",

language = "English",

series = "Lecture Notes in Computer Science",

publisher = "IEEE Computer Society Press",

number = "3585",

pages = "391--404",

editor = "Costabile, {Maria Francesca} and Fabio Patern{\`o}",

booktitle = "Proceedings of Human-Computer Interaction - INTERACT 2005",

address = "United States",

note = "IFIP TC13 International Conference on Human Computer Interaction, INTERACT 2005 ; Conference date: 12-09-2005 Through 16-09-2005",

}

Nielsen, CM, Overgaard, M, Pedersen, MB & Stage, J 2005, Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good? i MF Costabile & F Paternò (red), Proceedings of Human-Computer Interaction - INTERACT 2005: IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005. IEEE Computer Society Press, Lecture Notes in Computer Science, nr. 3585, s. 391-404, IFIP TC13 International Conference on Human Computer Interaction, INTERACT 2005, Rom, Italien, 12/09/2005. https://doi.org/10.1007/11555261

Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good? / Nielsen, C. M.; Overgaard, M.; Pedersen, M. B. et al.
Proceedings of Human-Computer Interaction - INTERACT 2005: IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005. red. / Maria Francesca Costabile; Fabio Paternò. IEEE Computer Society Press, 2005. s. 391-404 (Lecture Notes in Computer Science; Nr. 3585).

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Konferenceartikel i proceeding › Forskning › peer review

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AU - Stage, Jan

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PY - 2005

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N2 - This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results of this evaluation were presented to the designers in different forms. First, the designers were presented with a traditional usability report. Second, we facilitated a dialogue where the results of the evaluation were discussed. During this process, we collected opinions from the designers on the main strengths and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user's interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered.

AB - This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results of this evaluation were presented to the designers in different forms. First, the designers were presented with a traditional usability report. Second, we facilitated a dialogue where the results of the evaluation were discussed. During this process, we collected opinions from the designers on the main strengths and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user's interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered.

U2 - 10.1007/11555261

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Nielsen CM, Overgaard M, Pedersen MB, Stage J. Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good? I Costabile MF, Paternò F, red., Proceedings of Human-Computer Interaction - INTERACT 2005: IFIP TC13 International Conference, Rome, Italy, September 12-16, 2005. IEEE Computer Society Press. 2005. s. 391-404. (Lecture Notes in Computer Science; Nr. 3585). doi: 10.1007/11555261

Feedback from Usability Evaluation to User Interface Design: Are Usability Reports Any Good?

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