How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents

Christian Madsen; Pernille  Kræmmergaard

doi:10.4018/IJPADA.2016100107

How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents

Christian Madsen, Pernille Kræmmergaard

Center for IT-Ledelse, CIM

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

Originalsprog	Engelsk
Artikelnummer	7
Tidsskrift	International Journal of Public Administration in the Digital Age
Vol/bind	3
Udgave nummer	4
Sider (fra-til)	95-110
Antal sider	16
ISSN	2334-4520
DOI	https://doi.org/10.4018/IJPADA.2016100107
Status	Udgivet - 2016

Adgang til dokumentet

10.4018/IJPADA.2016100107

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http://www.igi-global.com/article/how-to-succeed-with-multichannel-management/161617

Citationsformater

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title = "How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents",

author = "Christian Madsen and Pernille Kr{\ae}mmergaard",

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How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents. / Madsen, Christian; Kræmmergaard, Pernille .
I: International Journal of Public Administration in the Digital Age, Bind 3, Nr. 4, 7, 2016, s. 95-110.

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

TY - JOUR

T1 - How to Succeed with Multichannel Management

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AU - Madsen, Christian

AU - Kræmmergaard, Pernille

PY - 2016

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UR - http://www.igi-global.com/article/how-to-succeed-with-multichannel-management/161617

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DO - 10.4018/IJPADA.2016100107

M3 - Journal article

SN - 2334-4520

VL - 3

SP - 95

EP - 110

JO - International Journal of Public Administration in the Digital Age

JF - International Journal of Public Administration in the Digital Age

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