Compliance or patient empowerment in online communities: reformation of health care services?

Helle Wentzer; Ann Bygholm

doi:10.3233/978-1-60750-569-3-141

Compliance or patient empowerment in online communities: reformation of health care services?

Bidragets oversatte titel: Komplience eller patient empowerment i online fællesskaber på sundhed.dk:: reformation af sundhedsydelser?

Helle Wentzer, Ann Bygholm

Institut for Kommunikation og Psykologi

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Bidrag til bog/antologi › Forskning › peer review

1 Citationer (Scopus)

Abstract

New technologies enable a different organization of the public’s admission to health care services. The article discusses whether online support groups in patient treatment are to be understood in the light of patient empowerment or within the tradition of compliance. The back-ground material of the discussion is complementary data from quantitative research on characteristics of patient support groups, and from two qualitative, in depth studies of the impact of patient networks for lung patients and for women with fertility problems. We conclude that in spite of the potential of online communities of opening up health care to the critical voice of the public, the quantitative and qualitative studies surprisingly point to a synthesis of the otherwise opposite positions of empowerment and compliance in patient care. Thereby the critical potential of online communities in health care services seems reverted into configuring ideal patients from diverse users.

Bidragets oversatte titel	Komplience eller patient empowerment i online fællesskaber på sundhed.dk:: reformation af sundhedsydelser?
Originalsprog	Engelsk
Titel	Information Technology in Health Care : Socio-Technical Approaches 2010 - From Safe Systems to Patient Safety
Redaktører	Christian Nøhr, Jos Aarts
Antal sider	7
Forlag	IOS Press
Publikationsdato	2010
Sider	141-147
ISBN (Trykt)	978-1-60750-568-6
DOI	https://doi.org/10.3233/978-1-60750-569-3-141
Status	Udgivet - 2010
Begivenhed	International Conference on Information Technology in Health Care - Aalborg, Danmark Varighed: 23 jun. 2010 → 24 jun. 2010 Konferencens nummer: 4 http://www.ithc2010.org/

Konference

Konference	International Conference on Information Technology in Health Care
Nummer	4
Land/Område	Danmark
By	Aalborg
Periode	23/06/2010 → 24/06/2010
Internetadresse	http://www.ithc2010.org/

Navn	Studies in Health Technology and Informatics
Vol/bind	157
ISSN	0926-9630

Emneord

social software
Online support groups
compliance
empowerment
patient roles

Adgang til dokumentet

10.3233/978-1-60750-569-3-141

http://booksonline.iospress.nl/Content/View.aspx?piid=16963

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Citationsformater

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Wentzer, H & Bygholm, A 2010, Compliance or patient empowerment in online communities: reformation of health care services? i C Nøhr & J Aarts (red), Information Technology in Health Care: Socio-Technical Approaches 2010 - From Safe Systems to Patient Safety. IOS Press, Studies in Health Technology and Informatics, bind 157, s. 141-147, International Conference on Information Technology in Health Care, Aalborg, Danmark, 23/06/2010. https://doi.org/10.3233/978-1-60750-569-3-141

Compliance or patient empowerment in online communities: reformation of health care services? / Wentzer, Helle; Bygholm, Ann.
Information Technology in Health Care: Socio-Technical Approaches 2010 - From Safe Systems to Patient Safety. red. / Christian Nøhr; Jos Aarts. IOS Press, 2010. s. 141-147 (Studies in Health Technology and Informatics, Bind 157).

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Bidrag til bog/antologi › Forskning › peer review

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AB - New technologies enable a different organization of the public’s admission to health care services. The article discusses whether online support groups in patient treatment are to be understood in the light of patient empowerment or within the tradition of compliance. The back-ground material of the discussion is complementary data from quantitative research on characteristics of patient support groups, and from two qualitative, in depth studies of the impact of patient networks for lung patients and for women with fertility problems. We conclude that in spite of the potential of online communities of opening up health care to the critical voice of the public, the quantitative and qualitative studies surprisingly point to a synthesis of the otherwise opposite positions of empowerment and compliance in patient care. Thereby the critical potential of online communities in health care services seems reverted into configuring ideal patients from diverse users.

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Wentzer H, Bygholm A. Compliance or patient empowerment in online communities: reformation of health care services? I Nøhr C, Aarts J, red., Information Technology in Health Care: Socio-Technical Approaches 2010 - From Safe Systems to Patient Safety. IOS Press. 2010. s. 141-147. (Studies in Health Technology and Informatics, Bind 157). doi: 10.3233/978-1-60750-569-3-141