Mediating social interaction through a chatbot to leverage the diversity of a community: tensions, paradoxes, and opportunities

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Abstract

Emerging digital technology could enable communities to benefit from the diversity of their members mutually. This chapter explores the process of designing a chatbot application aiming to mediate people interaction through diversity-aware algorithms. In particular, we focus on designing a specific chatbot application that builds on the diversity of university students—the envisioned end-users—to accommodate their diverse needs and preferences while leveraging the diversity represented in their community.
OriginalsprogEngelsk
TitelArtistic Cartography and Design Explorations Towards the Pluriverse
RedaktørerSatu Miettinen, Enni Mikkonen, Maria Cecilia Loschiavo dos Santos, Melanie Sarantou
Antal sider9
ForlagRoutledge
Publikationsdato22 nov. 2022
Udgave1
Kapitel21
ISBN (Elektronisk)9781032258232
StatusUdgivet - 22 nov. 2022
NavnRoutledge Advances in Art and Visual Studies

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