Modelling and Organising Customer-Driven Business Processes in a Mass Customisation Environment

Hans-Henrik Hvolby, Chris Martin, Heidi Dreyer

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

Abstrakt

The techniques of mass customisation in the manufacturing area are
being challenged by more recent trends of made to order processes. This paper
reviews the relevant literature dealing with the challenges of determining specific
made to order processes. The researchers then use a case study approach to gain
insights into what are the new demands on planners and schedulers. Two case
studies in Denmark are highlighted. The researchers found that the tasks of
planning business processes in the order flow is likely change in the future as
increased adaptation to customer ordering takes place, which will force changes to
staff training and company re-organisation.
OriginalsprogEngelsk
TitelProceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014)
ForlagSpringer
Publikationsdato2014
Sider401-408
Kapitel34
ISBN (Elektronisk)978-3-319-04271-8
DOI
StatusUdgivet - 2014
Begivenhedthe 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014) - Aalborg, Danmark
Varighed: 4 feb. 20147 feb. 2014

Konference

Konferencethe 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014)
LandDanmark
ByAalborg
Periode04/02/201407/02/2014
NavnLecture Notes in Production Engineering
ISSN2194-0525

Emneord

  • Business processes Modelling Mass customisation

Citationsformater

Hvolby, H-H., Martin, C., & Dreyer, H. (2014). Modelling and Organising Customer-Driven Business Processes in a Mass Customisation Environment. I Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014) (s. 401-408). Springer. Lecture Notes in Production Engineering https://doi.org/10.1007/978-3-319-04271-8_34