Participation & Co-Design in Public Services

Fanny Barbara Giordano

Publikation: Konferencebidrag uden forlag/tidsskriftPosterForskningpeer review

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Abstract

This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?
OriginalsprogEngelsk
Publikationsdato9 jun. 2017
Antal sider3
StatusUdgivet - 9 jun. 2017
Begivenhed7th Nordic Design Research Conference - Oslo, Norge
Varighed: 15 jun. 201717 jun. 2017
http://www.nordes.org/nordes2017/

Konference

Konference7th Nordic Design Research Conference
Land/OmrådeNorge
ByOslo
Periode15/06/201717/06/2017
Internetadresse

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