Abstract
Sales and Operations Planning (S&OP) is the process through which enterprises develop tactical plans for aligning supply and demand management activities, usually with the objective of maximizing profitability. Demand-supply balancing is particularly complex and challenging in Engineer-to-Order (ETO) manufacturing environments, which are characterized by highly customer-driven order-fulfilment processes, creating a dynamic and uncertain planning environment. Recent studies highlight that ETO environments and their contextual influence on S&OP have been overlooked within extant S&OP research. This paper addresses this by investigating how the characteristics of ETO manufacturing influence the design of S&OP. Through a case study of a maritime equipment manufacturer, the paper identifies requirements that are imposed on the S&OP process by the characteristics of an ETO planning environment. These requirements serve as basis for identifying three main research areas that can support the design of S&OP in ETO environments, namely, customer enquiry management, multi-project management and spare parts management. The findings are summarized in a high-level framework for S&OP in ETO production and related research areas.
Originalsprog | Engelsk |
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Titel | Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings |
Redaktører | Alexandre Dolgui, Alain Bernard, David Lemoine, Gregor von Cieminski, David Romero |
Antal sider | 10 |
Forlag | Springer Science+Business Media |
Publikationsdato | 2021 |
Sider | 371-380 |
ISBN (Trykt) | 9783030859091 |
DOI | |
Status | Udgivet - 2021 |
Begivenhed | IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 - Nantes, Frankrig Varighed: 5 sep. 2021 → 9 sep. 2021 |
Konference
Konference | IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 |
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Land/Område | Frankrig |
By | Nantes |
Periode | 05/09/2021 → 09/09/2021 |
Navn | I F I P Advances in Information and Communication Technology |
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Vol/bind | 633 IFIP |
ISSN | 1868-4238 |
Bibliografisk note
Publisher Copyright:© 2021, IFIP International Federation for Information Processing.