Abstract
In mass customization, the capability solution
space development is essential to offer a variety of
products which satisfies the idiosyncratic needs of the
customers. We argue that there is a need for methods
which can assess a company’s solution space and their
capability to develop it. Through literature study and
analysis of solution space characteristics a number of
metrics are described which can be used for solution
space assessment. They are divided into five caterories:
Profitability, Utilization, Variety Demand satisfaction,
Architecture and Responsiveness. The metrics and be
applied as KPI’s to help MC companies prioritize efforts
in business improvement.
space development is essential to offer a variety of
products which satisfies the idiosyncratic needs of the
customers. We argue that there is a need for methods
which can assess a company’s solution space and their
capability to develop it. Through literature study and
analysis of solution space characteristics a number of
metrics are described which can be used for solution
space assessment. They are divided into five caterories:
Profitability, Utilization, Variety Demand satisfaction,
Architecture and Responsiveness. The metrics and be
applied as KPI’s to help MC companies prioritize efforts
in business improvement.
Originalsprog | Engelsk |
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Titel | Proceedings of the 5th International Conference on Mass Customization and Personalization in Central Europe, MCP-CE 2012 |
Redaktører | Zoran Anisic, Robert Freund |
Forlag | University of Novi Sad, Serbia |
Publikationsdato | sep. 2012 |
Sider | 56-64 |
ISBN (Trykt) | 978-86-7892-432-3 |
Status | Udgivet - sep. 2012 |
Begivenhed | 5th International Conference on Mass Customization and Personalization : MCP-CE 2012 - Novi Sad, Serbien Varighed: 19 sep. 2012 → 21 sep. 2012 |
Konference
Konference | 5th International Conference on Mass Customization and Personalization |
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Land/Område | Serbien |
By | Novi Sad |
Periode | 19/09/2012 → 21/09/2012 |