Talking Policy into Being: How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation

Dorte Caswell

Talking Policy into Being

How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation

Dorte Caswell

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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Resumé

Active labour market policy is talked into being in meetings between street-level bureaucrats and hard-to-place unemployed. The analytical perspective is informed by conversation analysis and data consists of naturally occurring interactions. The patterns of talk consist of both general and concrete talk. The general talk is broad and unclear, but institutionally and politically legitimate. The concrete talk is characterised by words specifically addressing work places, wishes and experiences of the unemployed client. Analysing conversational patterns of talk sheds light on the missing middle of policy. General talk function to keep a labour market perspective acceptable and relevant, even when talking to hard-to-place clients. This is however insufficient in a policy implementation perspective, as it is the concrete talk that enables the parties to negotiate and promote possible positive policy outcomes in ways that are responsive to the needs and wishes of the individual client

Originalsprog	Engelsk
Tidsskrift	European Policy Analysis
Status	Accepteret/In press - 28 maj 2019

Citer dette

Caswell, D. (Accepteret/In press). Talking Policy into Being: How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation. European Policy Analysis.

Caswell, Dorte. / Talking Policy into Being : How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation. I: European Policy Analysis. 2019.

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abstract = "Active labour market policy is talked into being in meetings between street-level bureaucrats and hard-to-place unemployed. The analytical perspective is informed by conversation analysis and data consists of naturally occurring interactions. The patterns of talk consist of both general and concrete talk. The general talk is broad and unclear, but institutionally and politically legitimate. The concrete talk is characterised by words specifically addressing work places, wishes and experiences of the unemployed client. Analysing conversational patterns of talk sheds light on the missing middle of policy. General talk function to keep a labour market perspective acceptable and relevant, even when talking to hard-to-place clients. This is however insufficient in a policy implementation perspective, as it is the concrete talk that enables the parties to negotiate and promote possible positive policy outcomes in ways that are responsive to the needs and wishes of the individual client",

author = "Dorte Caswell",

year = "2019",

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Caswell, D 2019, 'Talking Policy into Being: How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation', European Policy Analysis.

Talking Policy into Being : How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation. / Caswell, Dorte.

I: European Policy Analysis, 28.05.2019.

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

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Caswell D. Talking Policy into Being: How Street-level Bureaucrats and Vulnerable Unemployed Talk about Labour Market Participation. European Policy Analysis. 2019 maj 28.