Time to give in: firm belief in administrative reform as a driver for delivering benefits from IT

Jeppe Agger Nielsen; Kim Normann Andersen; Rony Medaglia

doi:10.1007/978-3-642-03516-6_9

Time to give in: firm belief in administrative reform as a driver for delivering benefits from IT

Jeppe Agger Nielsen, Kim Normann Andersen, Rony Medaglia

Center for IT-Ledelse, CIM

Publikation: Bidrag til tidsskrift › Konferenceartikel i tidsskrift › Forskning › peer review

Abstract

This paper presents the results of a survey on the opinions of Danish local government managers on the future use of IT after the merger of 271 municipalities into 100. Findings show that the highest expectations on the outcome of IT implementation are related to increased efficiency and to new and better ways to solve tasks. However, the high hopes are contrasted by the respondents' experiences with the use of IT thus far. Managers are not optimistic about the possibility that IT can lead to a strengthening of local democracy and citizen involvement. Overall, findings show that the municipalities' visions on the use of IT support a company-oriented way of thinking that mainly focuses on management and effective operation.

Originalsprog	Engelsk
Bogserie	Lecture Notes in Computer Science
Vol/bind	5693
Sider (fra-til)	103-114
Antal sider	12
ISSN	0302-9743
DOI	https://doi.org/10.1007/978-3-642-03516-6_9
Status	Udgivet - 2009
Begivenhed	20th International conference on Database and Expert Systems Applications (DEXA) - Linz, Østrig Varighed: 30 aug. 2009 → 4 sep. 2009

Konference

Konference	20th International conference on Database and Expert Systems Applications (DEXA)
Land/Område	Østrig
By	Linz
Periode	30/08/2009 → 04/09/2009

Bibliografisk note

Titel:
Electronic Government

Oversat titel:

Oversat undertitel:

Forlag:
Springer

ISBN (Trykt):
978-3-642-03515-9

ISBN (Elektronisk):

Publikationsserier:
Lecture Notes in Computer Science, 0302-9743, 1611-3349, 5693

Redaktører:
M. A. Vimmer

Adgang til dokumentet

10.1007/978-3-642-03516-6_9

AUB Link

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Citationsformater

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title = "Time to give in: firm belief in administrative reform as a driver for delivering benefits from IT",

abstract = "This paper presents the results of a survey on the opinions of Danish local government managers on the future use of IT after the merger of 271 municipalities into 100. Findings show that the highest expectations on the outcome of IT implementation are related to increased efficiency and to new and better ways to solve tasks. However, the high hopes are contrasted by the respondents' experiences with the use of IT thus far. Managers are not optimistic about the possibility that IT can lead to a strengthening of local democracy and citizen involvement. Overall, findings show that the municipalities' visions on the use of IT support a company-oriented way of thinking that mainly focuses on management and effective operation.",

author = "{Agger Nielsen}, Jeppe and Andersen, {Kim Normann} and Rony Medaglia",

note = "Titel: Electronic Government Oversat titel: Oversat undertitel: Forlag: Springer ISBN (Trykt): 978-3-642-03515-9 ISBN (Elektronisk): Publikationsserier: Lecture Notes in Computer Science, 0302-9743, 1611-3349, 5693 Redakt{\o}rer: M. A. Vimmer; 20th International conference on Database and Expert Systems Applications (DEXA) ; Conference date: 30-08-2009 Through 04-09-2009",

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doi = "10.1007/978-3-642-03516-6_9",

language = "English",

volume = "5693",

pages = "103--114",

journal = "Lecture Notes in Computer Science",

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AU - Agger Nielsen, Jeppe

AU - Andersen, Kim Normann

AU - Medaglia, Rony

N1 - Titel: Electronic Government Oversat titel: Oversat undertitel: Forlag: Springer ISBN (Trykt): 978-3-642-03515-9 ISBN (Elektronisk): Publikationsserier: Lecture Notes in Computer Science, 0302-9743, 1611-3349, 5693 Redaktører: M. A. Vimmer

PY - 2009

Y1 - 2009

N2 - This paper presents the results of a survey on the opinions of Danish local government managers on the future use of IT after the merger of 271 municipalities into 100. Findings show that the highest expectations on the outcome of IT implementation are related to increased efficiency and to new and better ways to solve tasks. However, the high hopes are contrasted by the respondents' experiences with the use of IT thus far. Managers are not optimistic about the possibility that IT can lead to a strengthening of local democracy and citizen involvement. Overall, findings show that the municipalities' visions on the use of IT support a company-oriented way of thinking that mainly focuses on management and effective operation.

AB - This paper presents the results of a survey on the opinions of Danish local government managers on the future use of IT after the merger of 271 municipalities into 100. Findings show that the highest expectations on the outcome of IT implementation are related to increased efficiency and to new and better ways to solve tasks. However, the high hopes are contrasted by the respondents' experiences with the use of IT thus far. Managers are not optimistic about the possibility that IT can lead to a strengthening of local democracy and citizen involvement. Overall, findings show that the municipalities' visions on the use of IT support a company-oriented way of thinking that mainly focuses on management and effective operation.

U2 - 10.1007/978-3-642-03516-6_9

DO - 10.1007/978-3-642-03516-6_9

M3 - Conference article in Journal

SN - 0302-9743

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SP - 103

EP - 114

JO - Lecture Notes in Computer Science

JF - Lecture Notes in Computer Science

Y2 - 30 August 2009 through 4 September 2009

ER -