Time to give in: firm belief in administrative reform as a driver for delivering benefits from IT

Jeppe Agger Nielsen, Kim Normann Andersen, Rony Medaglia

Publikation: Bidrag til tidsskriftKonferenceartikel i tidsskriftForskningpeer review

Abstrakt

This paper presents the results of a survey on the opinions of Danish local government managers on the future use of IT after the merger of 271 municipalities into 100. Findings show that the highest expectations on the outcome of IT implementation are related to increased efficiency and to new and better ways to solve tasks. However, the high hopes are contrasted by the respondents' experiences with the use of IT thus far. Managers are not optimistic about the possibility that IT can lead to a strengthening of local democracy and citizen involvement. Overall, findings show that the municipalities' visions on the use of IT support a company-oriented way of thinking that mainly focuses on management and effective operation.
OriginalsprogEngelsk
BogserieLecture Notes in Computer Science
Vol/bind5693
Sider (fra-til)103-114
Antal sider12
ISSN0302-9743
DOI
StatusUdgivet - 2009
Begivenhed20th International conference on Database and Expert Systems Applications (DEXA) - Linz, Østrig
Varighed: 30 aug. 20094 sep. 2009

Konference

Konference20th International conference on Database and Expert Systems Applications (DEXA)
LandØstrig
ByLinz
Periode30/08/200904/09/2009

Bibliografisk note

Titel:
Electronic Government

Oversat titel:


Oversat undertitel:


Forlag:
Springer

ISBN (Trykt):
978-3-642-03515-9

ISBN (Elektronisk):


Publikationsserier:
Lecture Notes in Computer Science, 0302-9743, 1611-3349, 5693

Redaktører:
M. A. Vimmer

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