Abstract
This paper employs the analysis of an interpretive case study within a
Regional Train Operating Company (RTOC) to arrive at theoretical understandings
of Information Systems (IS). Giddens structuration theory is developed which
offers an account of structure and agency; social practices developing and
changing over time and space. The most common application of structuration
theory to the IS domain is the analysis of empirical situations using the
dimensions of the duality of structure model. The best-known attempts to
theorize IS concerns using this approach have come from Orlikowski from whom
this paper draws particular attention. Structurational concepts (system
integration, time-space distanciation and routinization) as well as Giddens
conceptualization of social change are further developed to help explain IS
phenomena. Some fifty interviews were conducted at every level in the company
(RTOC) from engineers and train drivers to the board of directors. Participant
observation was also undertaken with the authors attending twenty-one meetings,
workshops and presentations. The resulting theoretical model describes IS
embedded in social practices, which evolve to display both regularity and
change.
Originalsprog | Engelsk |
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Titel | Hawaii International Conference on Systems Science, Hawaii. |
Publikationsdato | 2003 |
Status | Udgivet - 2003 |
Begivenhed | Towards a Structurational Theory of Information Systems: a substantive case analysis - Varighed: 19 maj 2010 → … |
Konference
Konference | Towards a Structurational Theory of Information Systems: a substantive case analysis |
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Periode | 19/05/2010 → … |