Towards more efficient student course evaluations for use at management level

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

2 Citationer (Scopus)

Resumé

In order to obtain an accreditation, the university management must implement a quality assurance system and be able to document that quality policy and procedures are followed and acted upon as appropriate. One element in this system is monitoring students’ satisfaction. In this paper, we describe a method of acquiring the necessary information to enable school managers to efficiently summarize a substantial amount of information to detect issues of concern. The collection of information is performed in a systematic and consistent manner. It allows rapid feedback to students and staff, and is an integrated component of the quality assurance system. As successive evaluations are completed, school performance can be monitored, facilitating the development of strategies for continuous quality improvement. Finally, the context in which the evaluation is implemented as well as benefits and drawbacks are discussed.
OriginalsprogEngelsk
TidsskriftTertiary Education and Management
Vol/bind20
Udgave nummer1
Sider (fra-til)72-83
Antal sider13
ISSN1358-3883
DOI
StatusUdgivet - 2014

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quality assurance
evaluation
management
student
accreditation
school
manager
monitoring
staff
university
performance
Evaluation
Quality assurance
Staff
Accreditation
University management
Student satisfaction
Managers
Monitoring
Integrated

Emneord

  • Quality assurance
  • Benchmarking
  • Online questionnaire
  • Students’ assessment
  • Management level

Citer dette

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Towards more efficient student course evaluations for use at management level. / Rønsholdt, Bent; Brohus, Henrik.

I: Tertiary Education and Management, Bind 20, Nr. 1, 2014, s. 72-83.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

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