@inbook{8cd57730002911dab4d5000ea68e967b,
title = "User evaluation in practice: The UPQA model",
abstract = "The BIKVA-model (brugerinddragelse i kvalitetsvurdering) or in english UPQA (User Participation in Quality Assessment) are presented",
author = "Krogstrup, {Hanne Kathrine}",
year = "2004",
language = "English",
isbn = "9513315967",
series = "Fin soc working paper",
number = "4/2004",
pages = "83--91",
editor = "Julkunen Ilse",
booktitle = "Perspective, models and methods in evaluating the welfare sector-a Nordic Approach",
publisher = "Helsinki",
}