Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

Antonia Lina Krummheuer

doi:10.1007/978-3-319-22723-8_19

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Konferenceartikel i proceeding › Forskning › peer review

4 Citationer (Scopus)

Abstract

Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

Originalsprog	Engelsk
Titel	Human-Computer Interaction : INTERACT 2015
Redaktører	Julio Abascal, Simone Barbosa, Mirko Fetter, Tom Gross, Philippe Palanque, Marco Winckler
Antal sider	8
Forlag	Springer
Publikationsdato	2015
Sider	240–247
ISBN (Trykt)	978-3-319-22722-1
ISBN (Elektronisk)	978-3-319-22723-8
DOI	https://doi.org/10.1007/978-3-319-22723-8_19
Status	Udgivet - 2015
Begivenhed	International Conference on Human-Computer Interaction - INTERACT 2015: Connection.Tradition.Innovation - University of Bamberg , Bamberg, Tyskland Varighed: 14 sep. 2015 → 18 sep. 2015 Konferencens nummer: 15

Konference

Konference	International Conference on Human-Computer Interaction - INTERACT 2015
Nummer	15
Lokation	University of Bamberg
Land/Område	Tyskland
By	Bamberg
Periode	14/09/2015 → 18/09/2015

Navn	Lecture Notes in Computer Science
Vol/bind	9299
ISSN	0302-9743

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10.1007/978-3-319-22723-8_19

AUB Link

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International Conference on Human-Computer Interaction - INTERACT 2015
Antonia Lina Krummheuer (Oplægsholder)
16 sep. 2015
Aktivitet: Foredrag og mundtlige bidrag › Konferenceoplæg

Citationsformater

@inproceedings{dea6e662a2474bb297c83e3e8a480645,

title = "Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction",

abstract = "Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an {\textquoteleft}isolated user{\textquoteright} and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent{\textquoteright}s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.",

keywords = "Embodied conversational agent , Human-agent interaction , Participation role",

author = "Krummheuer, {Antonia Lina}",

year = "2015",

doi = "10.1007/978-3-319-22723-8_19",

language = "English",

isbn = "978-3-319-22722-1",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "240–247",

editor = "Julio Abascal and Simone Barbosa and Mirko Fetter and Tom Gross and { Palanque}, Philippe and Marco Winckler",

booktitle = "Human-Computer Interaction",

address = "Germany",

note = "International Conference on Human-Computer Interaction - INTERACT 2015 : Connection.Tradition.Innovation, INTERACT 2015 ; Conference date: 14-09-2015 Through 18-09-2015",

}

Krummheuer, AL 2015, Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. i J Abascal, S Barbosa, M Fetter, T Gross, P Palanque & M Winckler (red), Human-Computer Interaction: INTERACT 2015. Springer, Lecture Notes in Computer Science, bind 9299, s. 240–247, International Conference on Human-Computer Interaction - INTERACT 2015, Bamberg, Tyskland, 14/09/2015. https://doi.org/10.1007/978-3-319-22723-8_19

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. / Krummheuer, Antonia Lina.
Human-Computer Interaction: INTERACT 2015. red. / Julio Abascal; Simone Barbosa; Mirko Fetter; Tom Gross; Philippe Palanque; Marco Winckler. Springer, 2015. s. 240–247 (Lecture Notes in Computer Science, Bind 9299).

Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Konferenceartikel i proceeding › Forskning › peer review

TY - GEN

T1 - Users, Bystanders and Agents

T2 - International Conference on Human-Computer Interaction - INTERACT 2015

AU - Krummheuer, Antonia Lina

N1 - Conference code: 15

PY - 2015

Y1 - 2015

N2 - Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

AB - Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

KW - Embodied conversational agent

KW - Human-agent interaction

KW - Participation role

U2 - 10.1007/978-3-319-22723-8_19

DO - 10.1007/978-3-319-22723-8_19

M3 - Article in proceeding

SN - 978-3-319-22722-1

T3 - Lecture Notes in Computer Science

SP - 240

EP - 247

BT - Human-Computer Interaction

A2 - Abascal, Julio

A2 - Barbosa, Simone

A2 - Fetter, Mirko

A2 - Gross, Tom

A2 - Palanque, Philippe

A2 - Winckler, Marco

PB - Springer

Y2 - 14 September 2015 through 18 September 2015

ER -

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

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International Conference on Human-Computer Interaction - INTERACT 2015

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