Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

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Resumé

Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.
OriginalsprogEngelsk
TitelHuman-Computer Interaction : INTERACT 2015
RedaktørerJulio Abascal, Simone Barbosa, Mirko Fetter, Tom Gross, Philippe Palanque, Marco Winckler
Antal sider8
ForlagSpringer
Publikationsdato2015
Sider240–247
ISBN (Trykt)978-3-319-22722-1
ISBN (Elektronisk)978-3-319-22723-8
DOI
StatusUdgivet - 2015
BegivenhedInternational Conference on Human-Computer Interaction - INTERACT 2015: Connection.Tradition.Innovation - University of Bamberg , Bamberg, Tyskland
Varighed: 14 sep. 201518 sep. 2015
Konferencens nummer: 15

Konference

KonferenceInternational Conference on Human-Computer Interaction - INTERACT 2015
Nummer15
LokationUniversity of Bamberg
LandTyskland
ByBamberg
Periode14/09/201518/09/2015
NavnLecture Notes in Computer Science
Vol/bind9299
ISSN0302-9743

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Communication

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Krummheuer, A. L. (2015). Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. I J. Abascal, S. Barbosa, M. Fetter, T. Gross, P. Palanque, & M. Winckler (red.), Human-Computer Interaction: INTERACT 2015 (s. 240–247). Springer. Lecture Notes in Computer Science, Bind. 9299 https://doi.org/10.1007/978-3-319-22723-8_19
Krummheuer, Antonia Lina. / Users, Bystanders and Agents : Participation Roles in Human-Agent Interaction. Human-Computer Interaction: INTERACT 2015. red. / Julio Abascal ; Simone Barbosa ; Mirko Fetter ; Tom Gross ; Philippe Palanque ; Marco Winckler. Springer, 2015. s. 240–247 (Lecture Notes in Computer Science, Bind 9299).
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title = "Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction",
abstract = "Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.",
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Krummheuer, AL 2015, Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. i J Abascal, S Barbosa, M Fetter, T Gross, P Palanque & M Winckler (red), Human-Computer Interaction: INTERACT 2015. Springer, Lecture Notes in Computer Science, bind 9299, s. 240–247, Bamberg, Tyskland, 14/09/2015. https://doi.org/10.1007/978-3-319-22723-8_19

Users, Bystanders and Agents : Participation Roles in Human-Agent Interaction. / Krummheuer, Antonia Lina.

Human-Computer Interaction: INTERACT 2015. red. / Julio Abascal; Simone Barbosa; Mirko Fetter; Tom Gross; Philippe Palanque; Marco Winckler. Springer, 2015. s. 240–247 (Lecture Notes in Computer Science, Bind 9299).

Publikation: Bidrag til bog/antologi/rapport/konference proceedingKonferenceartikel i proceedingForskningpeer review

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AB - Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

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Krummheuer AL. Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. I Abascal J, Barbosa S, Fetter M, Gross T, Palanque P, Winckler M, red., Human-Computer Interaction: INTERACT 2015. Springer. 2015. s. 240–247. (Lecture Notes in Computer Science, Bind 9299). https://doi.org/10.1007/978-3-319-22723-8_19