Analyzing hybrid sequences. How analyzing interactions with digital ‘conversation’ partners challenges and innovates ethnomethodology and conversation analysis

Description

Since Suchman’s prominent study “plans and situated actions” in 1987, several studies showed how conversation analysis (CA) can inform human-computer interaction (HCI) on a very concrete interactional level. While still a minority in HCI, CA can be identified as a “legitimate” approach of the field, nowadays.
This talk shifts the perspective, turning to the field of CA. How does the sequential analysis of HCI challenge and innovate CA’s theoretical and methodological assumptions? Traditionally, CA explored the sequential unfolding of talk-in-interaction between human participants. How
are hybrid or “artificial” interaction with computational conversation partners explored by CA research?
Within the CA community, we can differentiate two approaches to HCI. One approach aims for understanding “artificial sequences”, that is the interactive structures and functions of HCI often combined with questions of the social and interactive status of the technical conversation partner.
The other approach aims for informing the design of “artificial sequences” in HCI based on CA’s theoretical and analytical insights on interaction and/or HCI. Both approaches paved the way for a discussion of whether CA application to HCI neglects basic theoretical assumptions of the situated achievement of intersubjective understanding. At the same time, the new field of application opened up for a more complex understanding of the various forms and means of interaction, that is the materialized ways of conversation and the inclusion of non-human conversation partners.

Period	29 Oct 2020
Event title	Sequence Analysis in Linguistics and Social Theory
Event type	Conference
Location	Siegen, GermanyShow on map
Degree of Recognition	International