Research Output 1988 2019

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Compendium/lecture notes
2005

IT-Driven Customer Service or Customer-Driven IT Service: Does IT Matter?

Damsgaard, J., Hørlück, J. & Jensen, C. S., 2005, European Case Clearing House. 24 p.

Research output: Book/ReportCompendium/lecture notesEducation

IT services
Customer service
Financial institutions
World Wide Web
IT infrastructure