• Postal addressShow on map

    A.C.Meyers Vænge 15

    2450 København


Organisation profile

Organisation profile

The Service Systems Design (SSD) research group is primarily working on service design from two different perspectives:

  •  A methodological perspective, which aims at defining methods and tools that can be used in the process of value co-creation and participation or for the definition of platforms, socio-technical ecosystems and interactions that would support the generation of value in services.
  • A strategic perspective, which aims at redefining the role and competences of design in the social and economic transformation services can generate.

The SSD research group is contributing to the Service Design field by linking academic knowledge from other areas. More specifically, the group’s work is focused on:

  • Design studies, design theory and strategic design,
  • Participatory design, design anthropology and design for social change, with links to social and humanistic disciplines
  • Interaction design, distributed systems and prototyping, with links to IT and Industrial Production studies
  • System change and organization, which links to organization, marketing and management studies, but also to studies about urban change, policy making, and socio-technical changes.



The fingerprint consists of concepts related to the research profile of the unit and associated persons. It is updated automatically, when new content is added.

Collaborations from the last five years

Dive into details by clicking on the dots.
  • Generalization and Personalization of Mobile Sensing-Based Mood Inference Models: An Analysis of College Students in Eight Countries

    Meegahapola, Lakmal (Recipient), Droz, William (Recipient), de Götzen, Amalia (Recipient), Kun, Peter (Recipient), Nutakki, Chaitanya (Recipient), Diwakar, Shyam (Recipient), Ruiz-Correa, Salvador (Recipient), Song, Donglei (Recipient), Xu, Hao (Recipient), Bidoglia, Miriam (Recipient), Gaskell, George (Recipient), Chagnaa, Altangerel (Recipient), Ganbold, Amarasanaa (Recipient), Zundui, Tsolmon (Recipient), Miorandi, Daniele (Recipient), Hume, Alethia (Recipient), Zarza, Hose Luis (Recipient), Cernuzzi, Luca (Recipient), Bison, Ivano (Recipient), Rodas Britez, Marcelo (Recipient), Busso, Matteo (Recipient), Chenu-Abente, Ronald (Recipient), Gunel, Can (Recipient), Giunchiglia, Fausto (Recipient), Schelenz, Laura (Recipient) & Gatica-Perez, Daniel (Recipient), 11 Oct 2023

    Prize: Research, education and innovation prizes

  • European Union Prize for Citizen Science

    Burgos-Thorsen, Sofie (Recipient), Madsen, Anders Koed (Recipient), Ehn, Drude Emilie Holm (Recipient), Niederer, Sabine (Recipient), De Gaetano, Carlo (Recipient), Simonsen, Thorben (Recipient), Norsk, Kathrine (Recipient) & Groen, Maarten (Recipient), 22 May 2023

    Prize: Honorary prizes and appointments

  • Best Ergonomics in Design Article Award

    Hallewell, Madeline (Recipient), Patel, Harshada (Recipient), Salanitri, Davide (Recipient), Picinali, Lorenzo (Recipient), Cobb, Sue (Recipient), Velzen, Jeena (Recipient), D'Cruz, Mirabelle (Recipient), Simeone, Luca (Recipient) & Simeone, Mauro (Recipient), 2022

    Prize: Research, education and innovation prizes