Organization profile

Organisation profile

The Service Systems Design (SSD) research group is primarily working on service design from two different perspectives:

  •  A methodological perspective, which aims at defining methods and tools that can be used in the process of value co-creation and participation or for the definition of platforms, socio-technical ecosystems and interactions that would support the generation of value in services.
  • A strategic perspective, which aims at redefining the role and competences of design in the social and economic transformation services can generate.

The SSD research group is contributing to the Service Design field by linking academic knowledge from other areas. More specifically, the group’s work is focused on:

  • Design studies, design theory and strategic design,
  • Participatory design, design anthropology and design for social change, with links to social and humanistic disciplines
  • Interaction design, distributed systems and prototyping, with links to IT and Industrial Production studies
  • System change and organization, which links to organization, marketing and management studies, but also to studies about urban change, policy making, and socio-technical changes.


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citizen Social Sciences
innovation Social Sciences
Innovation Engineering & Materials Science
Audition Engineering & Materials Science
public service Social Sciences
Virtual reality Engineering & Materials Science
Transfer functions Engineering & Materials Science
Redundancy Engineering & Materials Science

Network Dive into details by clicking on the dots.

Projects 2013 2022

Research Output 2012 2019

A preliminary review of the concept of circular economy in design research

Simeone, L., van Dam, K. & Morelli, N., 2019, (Accepted/In press) Proceedings of Cumulus conference Rovaniemi 2019.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Open Access
Design research
Circular economy
Environmental degradation
Sustainable business

Articulating a Strategic Approach to Face Complexity in Design Projects: The Role of Theory of Change

Simeone, L., Drabble, D., Iacopini, G., van Dam, K., Morelli, N., De Götzen, A. & Cullen, J., 18 Jun 2019, Proceedings of Academy for Design Innovation Management 2019 London.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Open Access

A triplet under focus: Innovation, design and the city

Abbasi, M., Cullen, J., Li, C., Molinari, F., Morelli, N., Rausell, P., Simeone, L., Stergioulas, L., Tosoni, I. & Van Dam, K., 1 Jan 2019, SpringerBriefs in Applied Sciences and Technology. Physica-Verlag, p. 15-41 27 p. (SpringerBriefs in Applied Sciences and Technology).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review



Winner (3D User Interfaces contest)

Stefania Serafin (Recipient), Amalia De Götzen (Recipient), Smilen Dimitrov (Recipient), Steven Gelineck (Recipient), Cumhur Erkut (Recipient), Niels Christian Nilsson (Recipient), Francesco Grani (Recipient), Rolf Nordahl (Recipient) & Stefano Trento (Recipient), 2015

Prize: Other prizes

User interfaces

Activities 2016 2019

  • 4 Other
  • 3 Organisation or participation in workshops, courses, or seminars
  • 2 Guest lecturers

WeNet Kickoff Meeting

Amalia De Götzen (Other)
30 Jan 20191 Feb 2019

Activity: Other

Hvordan bruger du som borger åbne data? Debat med afsæt i eksempler fra hele Europa

Louise Klitgaard Torntoft (Lecturer), Janice Siboniso Pedersen (Guest lecturer)
24 Apr 2018

Activity: Talks and presentationsGuest lecturers

Technology & Tourism in the North of Denmark

Louise Klitgaard Torntoft (Organizer), Lea Schick (Organizer), Nicola Morelli (Participant)
7 Dec 2017

Activity: Attending an eventOrganisation or participation in workshops, courses, or seminars

Press / Media

Ny app skal gøre pendlere mere bæredygtige

Nicola Morelli


5 items of Media coverage

Press/Media: Press / Media

Hack the system! How open data can aid integration into Danish society

Louise Klitgaard Torntoft


1 item of Media coverage

Press/Media: Press / Media