• Frederikskaj 12, B, 3-38

    2450 København SV

    Denmark

20122022
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Research Output 2012 2019

2019

Before and After GDPR: The Changes in Third Party Presence at Public and Private European Websites

Sørensen, J. K. & Kosta, S., 13 May 2019, The Web Conference 2019 - Proceedings of the World Wide Web Conference, WWW 2019. Association for Computing Machinery, p. 1590-1600 11 p.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

data protection
website
EU
EEA
longitudinal study
3 Downloads (Pure)

Privacy Policies Caught between the Legal and the Ethical: European Media and Third Party Trackers before and after GDPR

Sørensen, J. K., van den Bulck, H. & Kosta, S., 31 Jul 2019. 31 p.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

Open Access
File
privacy
website
public service
European Broadcasting Union
EU

Public Service Media, Diversity and Algorithmic Recommendation: Tensions between Editorial Principles and Algorithms in European PSM Organizations

Sørensen, J. K., 8 Aug 2019, (Accepted/In press).

Research output: Contribution to conference without publisher/journalConference abstract for conferenceResearchpeer-review

public service
personalization
media policy
broadcaster
logic
1 Citation (Scopus)
online media
public service
Marketing
Servers
Websites
2018
131 Downloads (Pure)

Algorithms and Public Service Media

Sørensen, J. K. & Hutchinson, J., 6 Apr 2018, Public Service Media in the Networked Society : RIPE@2017. Nordicom, p. 91-106 16 p. (Re-Visionary-Interpretations of the Public Enterprise (RIPE)).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Open Access
File
public service
European Broadcasting Union
broadcaster
causality
transparency
183 Downloads (Pure)

A User-Centric Diversity by Design Recommender System for the Movie Application Domain

Zanitti, M., Kosta, S. & Sørensen, J. K., 23 Apr 2018, WWW '18 Companion Proceedings of the The Web Conference 2018. Association for Computing Machinery, p. 1381-1389 9 p.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Open Access
File
Recommender systems
Redundancy
Internet

Beyond the Embodied Digital Service Encounter: The Co-Creation of a Web Service Recovery

Sørensen, J. K., 3 Jan 2018, Optimizing Current Practices in E-Services and Mobile Applications. Khosrow-Pour, M. (ed.). April ed. IGI global, p. 1-18 18 p. (Advances in E-Business Research Series; No. April).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Service encounter
Co-creation
Web services
Service recovery
Interaction

Danflix, public service og filterbobler

Sørensen, J. K., 18 Jan 2018, 5 p. Point of View International.

Research output: Other contributionNet publication - Internet publicationCommunication

Mobile communications – on standards, classifications and generations

Tadayoni, R., Henten, A. & Sørensen, J. K., 6 Apr 2018, In : Telecommunications Policy. 42, 3, p. 253-262 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

communications
telecommunication
Telecommunication
Communication
Terminology

PSM independence, third party web services and the security of supply

Sørensen, J. K., Henten, A., Tadayoni, R. & Kosta, S., 19 Oct 2018.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

113 Downloads (Pure)

The Boundaries of Service Automation: Four Types of Service Encounters

Sørensen, J. K. & Skouby, K. E., 22 Dec 2018, In : Nordic and Baltic Journal of Information and Communications Technologies. 2018, 1, p. 65-82 18 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
Service encounter
Automation
Interaction
User experience
Human-computer interaction

The innovative generativity of digital service encounters

Henten, A. & Sørensen, J. K., 21 Sep 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (eds.). Edward Elgar Publishing, (Services, Economy and Innovation series).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

innovation
artificial intelligence
supplement
interpretation

The Long Way Round to Personalised Universalism: PSM Organisations' Experiences with Algorithmic Personalisation

Sørensen, J. K., 19 Oct 2018.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

universalism
personalization
experience
quantification
public service

Wie können Empfehlungssysteme zur Vielfalt von Medieninhalten beitragen? Perspektiven für öffentlich-rechtliche Rundfunkanstalten

Schmidt, J-H., Sørensen, J. K., Dreyer, S. & Hasebrink, U., 12 Dec 2018, In : Media Perspektiven. 11, p. 522-531 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
2017

Algorithmische Empfehlungen: Funktionsweise, Bedeutung und Besonderheiten für Öffentlich-Rechtliche Rundfunkanstalten: Expertise für den Mitteldeutschen Rundfunk

Translated title of the contribution: Algorithmic Recommendations: Functionalities, Implications and Particularities for Public Service Media: White Paper for Mitteldeutschen Rundfunk (MDR), GermanySchmidt, J-H., Sørensen, J. K., Dreyer, S. & Hasebrink, U., 18 Dec 2017, 30 p.

Research output: Other contributionCommissioned

functionality
public service
1 Citation (Scopus)

Exploring Constrained Creative Communication: The Silent Game as Model for Studying Online Collaboration

Sørensen, J. K., 26 Sep 2017, In : International Journal of e-Services and Mobile Applications. 9, 4, p. 1-23 23 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Communication
Students
Brick
Experiments
Game design

Mobile communications – on standards, classifications and generations

Tadayoni, R., Henten, A. & Sørensen, J. K., 2017.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

communications
technical language
telecommunication
technological progress
marketing
2016

5G - boundary object or battlefield

Sørensen, J. K., Tadayoni, R. & Henten, A., 15 Jun 2016, In : Communications et Strategies. 102, p. 63-87 25 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
promotion
stakeholder

An Algorithmic Diversity Diet? Questioning Assumptions behind a Diversity Recommendation System for PSM

Sørensen, J. K. & Schmidt, J-H., 23 Sep 2016.

Research output: Working paperResearchpeer-review

public service
paternalism
politics
community

Guest Editorial Preface: Special Issue on Research in Services and ICT

Sørensen, J. K., 23 Aug 2016, In : International Journal of e-Services and Mobile Applications. 8, 4, 2 p.

Research output: Contribution to journalEditorialResearch

Open Access

ICT-based or ICT-centric? Embodiment and Cognition in a Service Recovery of a Web Service Encounter

Sørensen, J. K., 23 Aug 2016, In : International Journal of e-Services and Mobile Applications. 8, 4, 17 p., 4.

Research output: Contribution to journalJournal articleResearchpeer-review

Web services
Recovery
Service encounter
Service recovery
Embodiment

Silent game as Model for Examining Student Online Creativity - Preliminary Results from an Experiment

Sørensen, J. K., 11 Jul 2016, Think Cross Change Media 2016: Mobil Ethisch Kollaborativ. Falk-Bartz, S. & Stockleben, B. (eds.). Norderstedt Books on Demand

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Teaching Scandinavian Interaction Design in West Africa

Sørensen, J. K., Mar 2016, In : Nordic and Baltic Journal of Information and Communications Technologies. 2016, 1, p. 81-104 24 p., 005.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
Teaching
Communication

The standardisation process of 5G: An unbound boundary object?

Sørensen, J. K., Tadayoni, R. & Henten, A., 27 Jun 2016, The 2016 International Telecommunications Society Biennial Conference, Taipei, Taiwan. International Telecommunications Society, (ITS International Telecommunications Society Biennial Conference).

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

2015
274 Downloads (Pure)

Characterization of ICT Services in a beyond 2020 Perspective

Sørensen, J. K. & Skouby, K. E., Jan 2015. 9 p.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearch

Open Access
File

Conflicting Interests in User Requirements for Customization and Personalization

Sørensen, J. K., 2015, User Requirements for Wireless. Sørensen, L. T. & Skouby, K. E. (eds.). Aalborg, Denmark: River Publishers, Vol. 42. p. 61-75 15 p.

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Co-production of the Service Recovery: Embodiment Perspectives for the Innovation from the ICT-centric Service Encounter

Sørensen, J. K., 11 Sep 2015, Proceedings of The 25th Annual RESER Conference: ”Innovative Services in the 21st Century”. Sundbo, J., Fuglsang, L., Sørensen, F. & Balsby, N. (eds.). RESER, Roskilde University, p. 1-26 26 p.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Open Access
38 Downloads (Pure)

Tensions between ‘Design as Use’, Service Design and ICT-centric Services

Sørensen, J. K., 16 Oct 2015. 7 p.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

File
Telecommunication
User centered design
2014
3 Citations (Scopus)

Co-creation of Innovations in ICT based service encounters

Sørensen, J. K. & Henten, A., 2014, Demand-driven web services: Theory, technologies, and applications. Sun, Z. & Yearwood, J. (eds.). IGI global, p. 63-83

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Service encounter
Co-creation
Innovation
Producer services
Customer satisfaction
399 Downloads (Pure)

Usability and Interaction Design in West Africa

Sørensen, J. K., 28 May 2014. 15 p.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

Open Access
File
2013

PSB goes personal: The failure of personalised PSB web pages

Sørensen, J. K., 21 Dec 2013, In : MedieKultur. 29, 55, p. 43-71 28 p.

Research output: Contribution to journalJournal articleResearchpeer-review

broadcasting
public service
website
editor
aggregation
2012

Push for the Second Screen

Sørensen, J. K. & Sørensen, L. T., 25 Oct 2012. 6 p.

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review