• Frederikskaj 12, B, 3-38

    2450 København SV

    Denmark

20122022
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Research Output 2012 2019

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Book chapter
2018
131 Downloads (Pure)

Algorithms and Public Service Media

Sørensen, J. K. & Hutchinson, J., 6 Apr 2018, Public Service Media in the Networked Society : RIPE@2017. Nordicom, p. 91-106 16 p. (Re-Visionary-Interpretations of the Public Enterprise (RIPE)).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Open Access
File
public service
European Broadcasting Union
broadcaster
causality
transparency

Beyond the Embodied Digital Service Encounter: The Co-Creation of a Web Service Recovery

Sørensen, J. K., 3 Jan 2018, Optimizing Current Practices in E-Services and Mobile Applications. Khosrow-Pour, M. (ed.). April ed. IGI global, p. 1-18 18 p. (Advances in E-Business Research Series; No. April).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Service encounter
Co-creation
Web services
Service recovery
Interaction

The innovative generativity of digital service encounters

Henten, A. & Sørensen, J. K., 21 Sep 2018, Services, Experiences and Innovation: Integrating and Extending Research. Scupola, A. & Fuglsang, L. (eds.). Edward Elgar Publishing, (Services, Economy and Innovation series).

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

innovation
artificial intelligence
supplement
interpretation
2016

Silent game as Model for Examining Student Online Creativity - Preliminary Results from an Experiment

Sørensen, J. K., 11 Jul 2016, Think Cross Change Media 2016: Mobil Ethisch Kollaborativ. Falk-Bartz, S. & Stockleben, B. (eds.). Norderstedt Books on Demand

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

2015

Conflicting Interests in User Requirements for Customization and Personalization

Sørensen, J. K., 2015, User Requirements for Wireless. Sørensen, L. T. & Skouby, K. E. (eds.). Aalborg, Denmark: River Publishers, Vol. 42. p. 61-75 15 p.

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

2014
3 Citations (Scopus)

Co-creation of Innovations in ICT based service encounters

Sørensen, J. K. & Henten, A., 2014, Demand-driven web services: Theory, technologies, and applications. Sun, Z. & Yearwood, J. (eds.). IGI global, p. 63-83

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Service encounter
Co-creation
Innovation
Producer services
Customer satisfaction