Personal profile
Research profile
My main research studies how communication technologies, especially messaging apps, affect interpersonal relationships. I conduct empirical studies to understand how people adapt software to fit their communication needs and build prototypes that explore ways of providing them with richer control over their expression and relationship maintenance. I’m currently studying interoperability between messaging apps and exploring alternative software models to “apps” for online communication.
Keywords
- Computer Science
- messaging interoperability
- messaging platforms
- software customization
- human-computer interaction
- CSCW
- CMC
Fingerprint
- 1 Similar Profiles
Collaborations from the last five years
Projects
- 2 Active
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mInt: mint: Human-centered design principles for effective management of social boundaries in interoperable text messaging platforms
Griggio, C. F. (PI), Olsson, S. (Project Participant), Liu, X. (Project Participant), van Berkel, N. (Supervisor) & Biselli, T. (Project Participant)
Aalborg University, Independent Research Fund Denmark
01/02/2025 → 31/01/2029
Project: Research
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Why Johnny Chose the Wrong App: Misinformed Messaging App Choices Based on Privacy and Security Misconceptions
Griggio, C. F. (CoPI), Nelson, B. (CoPI), Bødker, S. (CoPI) & Askarov, A. (PI)
01/06/2022 → …
Project: Research
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User Perceptions and Attitudes Toward Untraceability in Messaging Platforms
Griggio, C. F., Nelson, B., Sramek, Z. & Askarov, A., 2025, arXiv, 19 p.Research output: Working paper/Preprint › Preprint
Open AccessFile72 Downloads (Pure) -
Caught in the Network: The Impact of WhatsApp's 2021 Privacy Policy Update on Users' Messaging App Ecosystems
Griggio, C. F., Nouwens, M. & Klokmose, C. N., 29 Apr 2022, CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), 104. (Conference on Human Factors in Computing Systems - Proceedings).Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review
Open Access23 Link opens in a new tab Citations (Scopus) -
Mediating intimacy with dearboard: A co-customizable keyboard for everyday messaging
Griggio, C. F., Sato, A. J., MacKay, W. E. & Yatani, K., 6 May 2021, CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths. Association for Computing Machinery (ACM), (Conference on Human Factors in Computing Systems - Proceedings).Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review
Open Access25 Link opens in a new tab Citations (Scopus) -
Chatbots for Data Collection in Surveys: A Comparison of Four Theory-Based Interview Probes
Jacobsen, R. M., Cox, S. R., Griggio, C. F. & van Berkel, N., 26 Apr 2025, Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems (CHI'25). Association for Computing Machinery (ACM), p. 1-21 228Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review
Open AccessFile7 Link opens in a new tab Citations (Scopus)5 Downloads (Pure) -
Customizations and expression breakdowns in ecosystems of communication apps
Griggio, C. F., McGrenere, J. & Mackay, W. E., Nov 2019, In: Proceedings of the ACM on Human-Computer Interaction. 3, CSCW, 26.Research output: Contribution to journal › Journal article › Research › peer-review
Open Access24 Link opens in a new tab Citations (Scopus)
Prizes
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Caught in the Network: The Impact of WhatsApp’s 2021 Privacy Policy Update on Users’ Messaging App Ecosystems
Griggio, C. F. (Recipient), 28 Apr 2022
Prize: Conference prizes
Activities
- 3 Conference presentations
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How do messaging app users feel about untraceability?
Griggio, C. F. (Lecturer)
18 Oct 2025Activity: Talks and presentations › Conference presentations
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A Contextual Integrity approach to privacy in interoperable messaging
Griggio, C. F. (Lecturer)
18 Oct 2025Activity: Talks and presentations › Conference presentations
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The Walled Garden Dilemma: Privacy vs. App Choice in Messaging Ecosystems
Griggio, C. F. (Lecturer)
21 Sept 2024Activity: Talks and presentations › Conference presentations